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Food Service Team Lead

2 months ago

Saint Paul, Minnesota, United States Sodexo Full time

About the Role:

As a Food Service Team Lead, you'll play a vital role in ensuring smooth and efficient operations within our diverse food service environments. Reporting to management, you'll provide on-site guidance and support to our team members, fostering a positive and productive work atmosphere.

Your Responsibilities:

  • Champion safety protocols and maintain a secure working environment for all staff.
  • Collaborate with management to optimize employee performance and service delivery.
  • Supervise daily activities, delegate tasks, and provide clear direction to team members.
  • Conduct onboarding and training programs for new employees, ensuring they are well-equipped for success.
  • Engage with customers to address their needs, resolve issues, and ensure satisfaction.
  • Promote a culture of continuous improvement within the food service team.
  • Stay informed about industry best practices and adhere to all Sodexo safety and hygiene standards.
  • Maintain accurate records and documentation as required.

Your Qualifications:

  • High School diploma or equivalent experience.
  • 2-3 years of experience in a food service environment.

Essential Skills:

  • Strong leadership and communication skills, with the ability to motivate and guide a team.
  • Excellent customer service orientation and problem-solving abilities.
  • Proficiency in basic computer operations.
  • Ability to work effectively in a fast-paced environment.

Physical Requirements:

  • Ability to stand for extended periods, walk, bend, and lift up to 35 pounds.
  • Good vision, hearing, and communication skills.