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Patient Services Coordinator

2 months ago

Carson City, Nevada, United States Keplr Vision Full time

Position: Front Office Specialist

Keplr Vision is seeking dedicated and career-focused individuals to join our expanding team. We are committed to providing exceptional service to our patients, utilizing state-of-the-art technology.

Role Overview:

The Front Office Specialist plays a crucial role in ensuring a welcoming environment for our patients. Responsibilities include:

  • Greeting and assisting patients upon arrival.
  • Managing phone communications and inquiries.
  • Utilizing practice management software and electronic health records efficiently.
  • Coordinating appointment scheduling and confirmations.
  • Verifying insurance information prior to patient visits.
  • Maintaining the schedule for healthcare providers.
  • Processing financial transactions accurately.

Key Responsibilities:

Our Front Office Specialists are essential in maintaining a smooth office operation. Key duties include:

  • Ensuring all appointments are filled with qualified patients.
  • Confirming insurance eligibility and compliance before patient consultations.
  • Monitoring patient relationship management systems.
  • Addressing monetary, eligibility, and privacy concerns effectively.
  • Assisting with patient check-out processes as needed.

Candidate Profile:

The ideal candidate is enthusiastic, motivated, and dedicated to enhancing patient experiences. We value individuals who take pride in their work and are willing to go the extra mile to ensure patient satisfaction.

Compensation and Benefits:

We offer a competitive salary with opportunities for advancement, alongside a comprehensive benefits package that includes:

  • Health insurance
  • Paid vacation and time off
  • Bonus structure
  • Retirement plan with matching contributions
  • Vision benefits
  • Holiday pay

Keplr Vision is proud to be an equal opportunity employer and maintains a drug-free workplace. We adhere to strict COVID-19 protocols to ensure the safety of our staff and patients.