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Operations Team Leader

2 months ago

Little Ferry, New Jersey, United States BizIQ - Smart Growth Marketing Full time

Job Type:

Full-time

Position Overview:

As the Operations Team Leader, you will play a pivotal role in managing the daily operational functions that enhance efficiency and ensure the flawless execution of digital marketing initiatives. This position calls for a strategic planner with a robust operational background, outstanding organizational capabilities, and the ability to work collaboratively across various teams to refine processes.

Remote Work Opportunities:

This position is available for remote work in several states.

About BizIQ:

At BizIQ, our goal is to collaborate with businesses to foster growth through intelligent, innovative, and cost-effective digital marketing solutions. We aspire to impact a vast number of businesses positively. Our core values guide our operations: we embrace a Growth Mindset, focus on Results, are Innovative, Inspirational, Accountable, and Transparent. As a nationally operating company, we are continuously expanding and are recognized as a trusted Google Featured Partner, assisting small businesses in enhancing their online presence and marketing strategies.

Key Responsibilities:

  • Enhance and streamline operational workflows to ensure optimal resource utilization.
  • Oversee the planning, execution, and delivery of digital marketing projects, ensuring timely and high-quality outcomes.
  • Collaborate with various teams, including marketing, sales, and creative, to align operations with overall business goals.
  • Manage resource distribution, including personnel and tools, to support successful project execution.
  • Implement quality assurance measures to uphold the highest standards in project delivery and client satisfaction.
  • Define and monitor key performance indicators (KPIs) to assess operational effectiveness and pinpoint areas for enhancement.
  • Manage strategic relationships with suppliers and vendors, ensuring alignment with company requirements.
  • Identify and resolve obstacles for staff, improve policies, eliminate workflow bottlenecks, and enhance productivity.

Essential Competencies:

  • Leadership: Inspire and guide a small team, providing clear direction and fostering a collaborative environment.
  • Sales Process Management: Expertise in managing and refining the sales process to drive revenue growth.
  • Project Management: Strong skills in planning, executing, and overseeing projects to ensure timely and quality completion.
  • Systems Proficiency: Skilled in utilizing and optimizing various systems and tools to enhance operational efficiency.
  • Analytical Skills: Ability to analyze data and performance metrics to identify trends and opportunities for improvement.
  • Problem-Solving: Aptitude for addressing operational challenges and implementing effective solutions.
  • Communication: Excellent verbal and written communication skills for effective interaction with team members and stakeholders.
  • Adaptability: Ability to adjust to changing priorities and market conditions swiftly.
  • Strategic Thinking: Capacity to align operational initiatives with broader business strategies.
  • Team Development: Commitment to mentoring and developing team members to enhance their skills and career growth.

Qualifications:

  • Minimum of 5 years in operations management, preferably within a digital marketing or agency context.
  • Proven experience in leading and optimizing operational processes.
  • Familiarity with project management tools and software.
  • Bachelor's degree in Business Administration, Operations Management, or a related field.

Physical Requirements:

  • Ability to sit for extended periods while working at a desk or computer.
  • Capability to participate in video calls for prolonged durations.
  • Must be able to lift up to 15 pounds occasionally.

Company Benefits:

  • Comprehensive health benefits including medical, dental, and vision plans.
  • Generous paid time off policy.
  • 401K retirement savings plan.
  • Parental leave.
  • Peer recognition program.
  • Award-winning company culture promoting a supportive work environment.

Commitment to Diversity:

BizIQ is an equal opportunity employer, dedicated to fostering a diverse workforce that reflects our community. We are committed to inclusion and actively seek to hire local talent from all backgrounds.