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Petco Sales Associate

2 months ago


Franklin, Tennessee, United States Petco Full time
Job Title: Guest Experience Specialist

We are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Petco. As a Guest Experience Specialist, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our guests, and maintaining a clean and safe store environment.

Key Responsibilities:
  • Provide excellent customer service, answering questions and addressing concerns in a professional and courteous manner.
  • Assist guests in finding the right products for their pets, providing product knowledge and recommendations as needed.
  • Maintain a clean and organized store environment, including the animal areas, to ensure a safe and healthy environment for our guests and animals.
  • Process transactions accurately and efficiently, handling cash, credit, and check sales, as well as returns and exchanges.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store and accurate inventory levels.
  • Collaborate with store leadership to achieve sales goals and implement operational improvements.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to lift 50 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer:
  • A competitive hourly wage and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment with a team of passionate animal lovers.