Sales Associate

5 days ago


Watertown, Massachusetts, United States Five Below Full time
Job Title: Seasonal Sales Associate

At Five Below, we're passionate about creating an amazing experience for our customers. As a Seasonal Sales Associate, you'll play a key role in making this happen.

Responsibilities:
  • Greet and assist customers promptly, providing excellent service and handling multiple customers efficiently.
  • Understand and meet customer needs by sharing product knowledge, answering questions, and offering recommendations.
  • Promote store events and promotions to enhance the customer shopping experience and drive sales.
  • Resolve customer concerns and use product knowledge to offer alternative solutions.
  • Communicate needs to management, including merchandise restocking and customer feedback.
  • Support team and company goals, contributing to a positive and productive work environment.
Qualifications:
  • At least 16 years old
  • Available to work a flexible schedule
  • Comfortable with or willing to learn technology, such as cash registers and mobile devices
  • Good communicator with the ability to engage with customers
  • Able to handle customer interactions and potential issues courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on-the-job training
Essential Job Functions:
  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers, managers, and coworkers
  • Frequently move across the sales floor assisting customers and to and from the stock room
  • Ability to work a flexible schedule, including day, evening, weekends, and overnight shifts

If you're passionate about delivering exceptional customer service and working in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.


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