Parts Specialist

4 weeks ago


Lakeland, Florida, United States Smith Challenger Manufacturing Full time
Job Description

Smith Challenger Manufacturing & Services, Inc. is a trusted manufacturer of industrial sweeping attachments and self-propelled sweepers for the road construction industry.

We are seeking a skilled Parts Specialist to join our team. As a Parts Specialist, you will play a critical role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:

  • Take customer parts and broom orders via phone, email, and in person
  • Enter customer orders into our ERP system
  • Verify lead time and availability for customer requests
  • Set shipment schedule for parts orders daily
  • Check status of existing orders for customers
  • Monitor back orders for completion
  • Schedule LTL pick-ups
  • Ensure customer receipt of goods
  • Handle any customer order discrepancies
  • Work with managers to verify accuracy of customer pricing
  • Work with purchasing manager to maintain accurate inventory levels
  • Process credit card transactions as needed
  • Ensure freight bills are matched to quotes

Requirements:

  • High School Diploma or G.E.D. required
  • Excellent customer service skills
  • Organizational skills
  • Ability to multi-task
  • Efficient in MS Office
  • Efficient in NetSuite or other ERP
  • Ability to work independently and with others

Benefits:

  • Starting Pay - $20.00/hour
  • Insurance (Available immediately with a 30-day waiting period)
  • Medical Insurance
  • Dental/Vision
  • Life Insurance
  • Weekly pay
  • Supplemental insurance
  • PTO available after 90-day probationary period

Job Type: Full Time

Schedule:

  • Monday through Friday 8:00 am to 4:30 pm
  • Overtime as needed

Smith Challenger Manufacturing & Services, Inc. is a drug-free workplace.



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