Parts Specialist
4 weeks ago
Smith Challenger Manufacturing & Services, Inc. is a trusted manufacturer of industrial sweeping attachments and self-propelled sweepers for the road construction industry.
We are seeking a skilled Parts Specialist to join our team. As a Parts Specialist, you will play a critical role in ensuring our customers receive the highest level of service and support.
Key Responsibilities:
- Take customer parts and broom orders via phone, email, and in person
- Enter customer orders into our ERP system
- Verify lead time and availability for customer requests
- Set shipment schedule for parts orders daily
- Check status of existing orders for customers
- Monitor back orders for completion
- Schedule LTL pick-ups
- Ensure customer receipt of goods
- Handle any customer order discrepancies
- Work with managers to verify accuracy of customer pricing
- Work with purchasing manager to maintain accurate inventory levels
- Process credit card transactions as needed
- Ensure freight bills are matched to quotes
Requirements:
- High School Diploma or G.E.D. required
- Excellent customer service skills
- Organizational skills
- Ability to multi-task
- Efficient in MS Office
- Efficient in NetSuite or other ERP
- Ability to work independently and with others
Benefits:
- Starting Pay - $20.00/hour
- Insurance (Available immediately with a 30-day waiting period)
- Medical Insurance
- Dental/Vision
- Life Insurance
- Weekly pay
- Supplemental insurance
- PTO available after 90-day probationary period
Job Type: Full Time
Schedule:
- Monday through Friday 8:00 am to 4:30 pm
- Overtime as needed
Smith Challenger Manufacturing & Services, Inc. is a drug-free workplace.
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