Breakfast Host

2 months ago


Oshkosh Wisconsin, United States Fairfield Oshkosh Full time
Job Summary:

The Complimentary AM Attendant is responsible for providing exceptional service to guests in the complimentary breakfast area of a hotel. This individual must be well-versed in hotel-brand standards, guest expectations, and the unique characteristics of the hotel and local area.

Responsibilities:
  • Provide high-quality service to guests in a timely and courteous manner.
  • Maintain a clean and organized breakfast area, including restocking supplies and cleaning tables and floors.
  • Ensure that all food and beverages are presented in a visually appealing manner.
  • Handle cash and credit transactions accurately and efficiently.
  • Communicate effectively with guests and colleagues to ensure seamless service.
  • Perform opening and closing procedures, including setting up and breaking down the breakfast area.
  • Participate in ongoing training and development to improve skills and knowledge.
Qualifications:
  • High school diploma or equivalent required; experience in a hotel or related field preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Must be able to obtain and provide a Food Handlers card, as required by city/county/state.
  • Ability to handle stressful situations in a calm and professional manner.
  • Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
  • Ability to produce high-quality drinks, including specialty coffee and tea drinks, specialty cocktails, and beverage requests.
Benefits:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Comprehensive training program.
  • Uniforms and equipment provided.
  • Free meals and beverages during shifts.