Pet Care Professional

13 hours ago


Baton Rouge, Louisiana, United States Destination Pet LLC Full time
Customer Service Representative Role at Destination Pet LLC

We are seeking a skilled and compassionate Pet Care Professional to join our team at Animal Health Clinic. As a key member of our staff, you will provide exceptional customer service, ensuring the well-being and happiness of our pet guests and their owners.

About Us

Destination Pet LLC is a dynamic company dedicated to revolutionizing the pet industry. Our united team of pet-obsessed professionals creates a connected care network of trustworthy partners who bring creative innovation every day. We value diversity, inclusivity, and a commitment to delivering top-notch services to our customers.

Job Description

This role involves supporting the Mission, Vision, and Values of Destination Pet LLC while interacting with clients, pet guests, and visitors in a professional and courteous manner. Key responsibilities include:

  • Selling services and products to prospective customers and providing tours of the facility.
  • Answering telephone calls, receiving information, and providing assistance according to established procedures.
  • Welcoming clients and pet guests, ensuring proper vaccination records, and maintaining cleanliness and appearance of public areas.
  • Handling cash management, operating the Point-of-Sale system, and resolving customer complaints professionally.
  • Escorting pet guests, providing water as needed, and assisting other associates when required.
Requirements

To succeed in this role, you should possess:

  • A high school diploma or equivalent.
  • Minimum 1 year of experience in customer service or retail sales.
  • Strong communication, problem-solving, and interpersonal skills.
  • Excellent telephone etiquette and ability to work with a multi-line phone system.
  • Physical stamina to frequently lift 40 pounds, stand, walk, and climb stairs.
Benefits

We offer competitive pay ranging from $11.50 to $13.00 per hour, depending on experience. Benefits include part-time health insurance, mental health support, and telehealth services. This role also offers opportunities for professional growth and development within our organization.



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