Customer Service Representative

3 weeks ago


Mentor, Ohio, United States Sam's Club Full time
Our Retail Customer Service Associate will be responsible for maintaining a positive attitude by smiling, greeting and thanking members, as well as providing exceptional customer service to members across the club as needed. Additionally, this role involves maintaining a clean, neat, and member-ready area.\
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About You\
To succeed in this role, you must thrive in fast-paced environments, be a multi-tasker at heart, keep member satisfaction as your top priority, and be able to stand for long periods of time while assisting members quickly and accurately. We are looking for problem solvers who tackle obstacles head-on to ensure each task is completed with excellence.\
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Benefits\
We offer competitive pay, performance-based bonus awards, and other great benefits including health benefits, financial benefits, paid time off benefits, and more. Our hourly wage range for this position is $16.00 to $23.00. In addition, premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.\
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Qualifications\
Customer Service experience, retail experience, including operating front end equipment, and working with mobile retail applications are highly desired skills for this role.

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