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Senior Consultant, Operations and Process Automation Expert
2 months ago
Point B is a leading consulting firm that helps organizations achieve business transformation and technology services. Our team of experts is committed to making a meaningful impact for our clients and leveraging technology to unlock human potential.
Job DescriptionWe are seeking a Senior Consultant, Operations and Process Automation to join our team. As a key member of our operations and process improvement team, you will be responsible for executing client engagements centered on improving operations, processes, and financial performance leveraging process automation technology capabilities across various industry sectors and functional areas.
Key Responsibilities- Lead process automation projects from inception to completion to improve productivity, increase efficiencies, reduce costs, and mitigate risk.
- Collaborate with clients to understand their business processes, identify automation opportunities, and define project requirements.
- Develop detailed process automation solutions using industry-standard tools and technologies, creating workflows, and automating repetitive tasks.
- Configure, test, and deploy automated processes, ensuring seamless integration with existing systems and minimal disruption to client operations.
- Maintain comprehensive documentation for all automation projects, including process maps, technical specifications, and user guides.
- Provide training to clients on implemented solutions, offer ongoing support, and address any issues or improvements as needed.
- 5+ years of management consulting and hands-on experience in process automation, business process management, or a related field.
- Experience with advanced analytics, machine learning, or artificial intelligence as applied to process automation.
- Knowledge of process improvement methodologies and tools such as Lean Six Sigma.
- Proficiency in automation tools and technologies such as RPA (e.g., UiPath, Blue Prism, Automation Anywhere, Microsoft Power Platform, Appian, Celonis) and enterprise applications (ERP, CRM, etc.).
- Relevant certification in process automation or related technologies preferred (e.g., Six Sigma, Microsoft Power Platform).
- The ability to chart your career path based on expertise and passions.
- An environment that encourages you to identify new opportunities and supports you in reaching your goals.
- The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model.
- The opportunity to further enable a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients.
- Experience working directly with clients, understanding their needs, and delivering solutions that meet their expectations.
- Demonstrated experience working in ambiguous environments and thriving on variety and challenge.
- A growth mindset regarding training, practice, and evolving your skills.
At Point B, we are committed to providing equal opportunities for persons with disabilities or religious observances. We provide reasonable accommodation for individuals with disabilities or for religious purposes. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time.