Director, Operations

2 weeks ago


Village GreenGreen Ridge, Pennsylvania, United States Marken Full time
Job Title:

Director, Operations - Cell and Gene Therapy, Global Operations and Control Tower Advanced Therapy Division

Job Summary:

We are seeking a highly experienced and skilled Director, Operations - Cell and Gene Therapy, Global Operations and Control Tower Advanced Therapy Division to join our team at Marken. The successful candidate will be responsible for the strategic oversight and management of key activities related to the Advanced Therapy Division Global Operations Team and Global Control Tower Teams.

Main Responsibilities:
  • Responsible for the strategic oversight and management of key activities related to the Advanced Therapy Division Global Operations Team and Global Control Tower Teams.
  • Oversight of our packaging systems including liquid nitrogen (LN2), dry ice, and the network expansion surrounding the filling and storage capabilities.
  • Optimization of lane mapping and feasibility, risk assessments, and establishment of processes and relationships with air and ground freight providers.
  • Fastidious adherence to the highest standards of global track and trace, best practices with respect to the use of data loggers, and real-time visibility.
  • People management as well as client-facing experience are essential.
Requirements:
  • Subject matter expert in cold chain logistics relating to advanced therapy medicinal products (ATMPs), with particular emphasis on cell and gene therapy and nucleic acid therapy products.
  • 24/7/365 global control tower or customer service experience in the management and track & trace of cold chain shipments with a focus on life-critical medicinal products.
  • Operations, customer service, and/or commercial experience in healthcare supply chain/ services/ logistics.
  • Experience in leading a global control tower and/or customer service team function, with live real-time track and trace.
  • Effective people and project leader, line leadership experience, with P&L experience.
Competencies:
  • Results orientation
  • Team leadership
  • Financial acumen
  • Collaboration and influencing
  • Tactical execution
  • Strategic thinking
  • Unquestionable character and integrity
Qualifications:
  • Bachelor's degree (preferred post-graduate degree Master's, Ph.D) with minimum 10-15 years' experience in logistics operations, ideally with both logistics and storage management experience, with 5-10 years' experience in a healthcare-related industry.
  • Experience in the shipment, storage, and management of advanced therapy division shipments, with particular emphasis on cell and gene and nucleic acid (e.g. mRNA) therapies.
  • P&L or cost center experience essential.
  • Specialist courier experience desirable, with effective management of OSPs both in air and ground freight.
  • Lean / Sigma mindset with a certification or experience preferred.
  • Customer facing and contract management experience preferred.
  • GMP, GDP and GDocP guidelines awareness and experience is preferred.


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