Customer Service Leadership Role

3 days ago


Dana Point, California, United States CVS Health Full time

About Our Team

We are a dedicated team at CVS Health, passionate about delivering exceptional customer service and building consumer loyalty through store execution and performance.

Job Role

The Operations Manager plays a key role in leading the Store Management team, driving store performance, and building consumer loyalty through excellent customer service.

Main Responsibilities

  • Support the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store

  • Lead others and work effectively with store crews, supervise, assign, and direct activities of the store's crew, and effectively communicate information to store crew and supervisors in an open and timely manner

Required Qualifications

  1. Leadership and supervision skills, with the ability to work effectively with store crews

  2. Deductive reasoning ability, advanced analytical skills, and computer skills

  3. Advanced communication skills, leadership, supervision, and influencing skills

Compensation and Benefits

This full-time role offers a competitive salary and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement savings plan, Employee Stock Purchase Plan, term life insurance, short-term and long-term disability benefits, and more.



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