Dermatology Medical Support Specialist
4 days ago
Job Overview:
Skin Wellness Physicians is seeking a highly skilled and compassionate Dermatology Medical Assistant to join our team. As a key member of our clinical staff, you will play a vital role in providing exceptional patient care and ensuring the highest level of standards and care that patients can expect from our practice.
Estimated Salary: $45,000 - $60,000 per year
About the Job:
The successful candidate will be responsible for assisting the provider(s) with patient care, creating a positive atmosphere, and extending the physician's relationship with the patient. To succeed in this position, you must be cheerful, friendly, polite, tactful, and professional at all times.
Key Responsibilities:
- Fulfill patient care responsibilities as assigned, assist provider with patient care.
- Escort patient to and from exam room, help patient prepare for exam. Review Health History form to make sure complete.
- Clean and straighten exam room between patients.
- Organize patient flow according to protocol.
- Assure smooth patient flow by prioritizing the following: rooming patients; taking appropriate patient histories, setting up room for anticipated procedures; sterilizing used instruments, preparing an adequate supply of surgical trays; anticipating provider's needs; assisting provider during exams and procedures, and returning patient/pharmacy calls in a timely manner.
- Procedure tray, instrument, and equipment set-up according to instructions. Able to numb patient as directed by provider
- Prepare path/lab specimens per protocol; complete path/lab requisition forms accurately and completely; document specimens in path logbook.
- Retrieve path/lab reports as directed. Document accordingly in path log. Follow-up per provider's instructions.
- Document visit in EMR clearly and accurately as directed.
- Respond to patient questions in office and on phone as instructed.
- Notify patients of path/lab/culture results.
- Schedule appointments as necessary.
- Phone/eRX prescriptions and refills to pharmacy according to protocol.
- Be familiar and compliant with OSHA Blood Borne Pathogen standards.
- Calibrate, clean, sterilize, and inventory all medical equipment and instruments. Keep appropriate records of maintenance program.
- Maintain medication samples, discard out-of-date supplies, and keep appropriate records.
- Maintain infection control policies of office
- Upkeep and cleanliness of exam rooms, supply cabinets and drawers always well stocked.
- Sorting, storing, restocking, and inventory of all medical supplies. Inform clinical supervisor of supply needs.
- Document all medical instructions given to patients.
- Check and respond to email communications in MS Outlook and EMR throughout the day.
- Knowledgeable and compliant of HIPAA privacy standards.
- Knowledgeable of all dermatologic and cometic/aesthetic products and procedures in office. Be able to explain both to patients.
- Assist provider with CPT coding and rules. Be knowledgeable of office financial policies and fees.
- Obtaining preauthorization for procedures and/or medications as required.
- Schedule appointments for patients with other specialists, fax appropriate records if necessary.
- Maintain order in sample closet and monitor samples to assure adequate supply and proper dispensing.
- Help with office housekeeping duties as directed.
- Other duties as assigned by Clinical Supervisor or Practice Administrator
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