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Healthcare Customer Support Specialist

2 months ago


Sparta, Illinois, United States Sparta Community Hospital Full time
Position Overview

Role: Healthcare Customer Support Specialist

Employment Type: Part-Time – 56 hours per pay period, with a flexible schedule including evenings and weekends.

About Sparta Community Hospital

At Sparta Community Hospital, we are committed to delivering vital healthcare services to our community. As a member of our team, you will play a crucial role in enhancing the patient experience and supporting our mission.

Key Responsibilities:

  • Act as the primary point of contact for patients, managing their information and ensuring a seamless registration process.
  • Verify insurance details and maintain accurate patient records to support our operational efficiency.
  • Contribute to revenue cycle management by ensuring compliance with healthcare regulations.
  • Foster a welcoming environment that prioritizes empathy and professionalism, setting the tone for positive patient interactions.

Continuous Improvement:

We believe in the power of innovation and continuous development. Our investment in advanced technologies equips our staff with the necessary tools to achieve optimal patient outcomes.

Employee Benefits:

At Sparta Community Hospital, we recognize that our employees are our most valuable asset. We offer a comprehensive benefits package designed to support your health and work-life balance, including:

  • 144 HOURS OF PAID TIME OFF IN YOUR FIRST YEAR, with increasing accrual thereafter. We value your time and do not impose "use it or lose it" policies.
  • PTO PAYOUT AT YEAR-END, allowing you the flexibility to choose between taking time off or receiving a payout.
  • ADDITIONAL PAID TIME OFF for jury duty and disability leave.
  • EDUCATIONAL ASSISTANCE for those looking to advance their careers through loan and tuition support.
  • Flexible Scheduling to help you balance your personal and professional life.