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Healthcare Customer Support Specialist
2 months ago
Role: Healthcare Customer Support Specialist
Employment Type: Part-Time – 56 hours per pay period, with a flexible schedule including evenings and weekends.
About Sparta Community Hospital
At Sparta Community Hospital, we are committed to delivering vital healthcare services to our community. As a member of our team, you will play a crucial role in enhancing the patient experience and supporting our mission.
Key Responsibilities:
- Act as the primary point of contact for patients, managing their information and ensuring a seamless registration process.
- Verify insurance details and maintain accurate patient records to support our operational efficiency.
- Contribute to revenue cycle management by ensuring compliance with healthcare regulations.
- Foster a welcoming environment that prioritizes empathy and professionalism, setting the tone for positive patient interactions.
Continuous Improvement:
We believe in the power of innovation and continuous development. Our investment in advanced technologies equips our staff with the necessary tools to achieve optimal patient outcomes.
Employee Benefits:
At Sparta Community Hospital, we recognize that our employees are our most valuable asset. We offer a comprehensive benefits package designed to support your health and work-life balance, including:
- 144 HOURS OF PAID TIME OFF IN YOUR FIRST YEAR, with increasing accrual thereafter. We value your time and do not impose "use it or lose it" policies.
- PTO PAYOUT AT YEAR-END, allowing you the flexibility to choose between taking time off or receiving a payout.
- ADDITIONAL PAID TIME OFF for jury duty and disability leave.
- EDUCATIONAL ASSISTANCE for those looking to advance their careers through loan and tuition support.
- Flexible Scheduling to help you balance your personal and professional life.