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Client Engagement Specialist

2 months ago

Granite City, Illinois, United States Blue Horizons Development Full time

We are a prominent Event Marketing Agency committed to delivering outstanding customer support and crafting memorable brand interactions. Our mission is straightforward: every consumer enjoys our promotions, every client benefits from our services, and every representative gains from our training and collaborative environment.

Our Objective: As we expand our clientele and enhance our responsibilities nationwide, we are seeking Customer Service Experts to operate on-site at our promotional events. These positions are vital for offering direct customer and client assistance through our creative promotional methods.

Position Overview: The Direct Customer Support roles we currently have available are Entry Level positions. We prioritize growth and development; therefore, while these roles begin at the entry level, there is no limit to the potential for advancement. However, if you are looking to immediately step into a management role, this may not be the right fit for you. We require all managers, regardless of previous experience, to undergo training at an entry level before assuming management duties.

In this role, you will utilize our resources, promotional techniques, and enthusiasm to engage consumers in the brand experiences we create. By doing so, you will help enhance awareness, drive repeat business, and ensure growth for both our agency and our team.

We Offer Our Representatives:

  • Thorough Paid Training conducted by a National Manager
  • Opportunities for Community and Charity Engagement
  • Flexible Work Hours
  • Multiple Advancement Paths
Requirements:
  • Previous Customer Service Experience Required
  • Must Have Reliable Transportation
  • Ability to Learn and Implement Marketing/Promotional Techniques
  • Strong Interpersonal and Customer Service Abilities
  • Aspirations for an Entry Level Role with Management Ambitions