Hotel Receptionist

4 days ago

Red Wing, Minnesota, United States St. James Hotel Full time
Salary Information
The estimated annual salary for this position is between $28,794 and $37,185 per year, depending on qualifications and experience. The targeted hiring range is $13.85 - $17.98 per hour. Benefits include a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching, all designed to support your health and financial security.

Responsibilities
  • Anticipate and respond to guest needs and questions in a friendly and positive manner.
  • Process check-ins and check-outs, verify billing, create reservations, answer phone inquiries, and process special requests.
  • Drive sales and maximize revenue by up-selling rooms and amenities.
  • Knowledge of hotel property, local attractions, and hotel outlets and services hours of operations.
  • Monitor room availability, follow restrictions, and all booking policies and procedures.
  • Work as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.