Clinical Services Associate

3 weeks ago


Lansdale, Pennsylvania, United States Penn Medicine Full time
About the Role

Penn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a Clinical Services Associate, you will play a vital role in supporting our tripartite mission.

Key Responsibilities
  • Patient Care:
    • Room patients promptly and prepare charts for visits
    • Obtain vital signs and document in the electronic medical record (EMR)
    • Assist with minor surgical procedures and perform EKGs as needed
    • Administer prescribed medications and vaccines (if applicable)
  • Clerical and Administrative:
    • Respond to patient inquiries and resolve issues in a timely manner
    • Prepare and send patient correspondence as required
    • Update patient information in the EMR and maintain accurate records
  • Environmental and Safety:
    • Adhere to infection control policies and procedures
    • Ensure patient care areas are clean and well-stocked
    • Report any equipment malfunctions or safety concerns to the supervisor
Requirements
  • Basic Cardiac Life Support (BCLS) certification
  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification
  • MA certification within 90 days of hire
  • High school diploma or equivalent
  • 2+ years of medical office experience or relevant customer service experience
About Penn Medicine

Penn Medicine is an equal opportunity and affirmative action employer. We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees.



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