Retail Sales Associate
5 days ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Duluth Trading Company. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.
Key Responsibilities- Customer Service: Develop a deep understanding of our products and services to provide solution-oriented, friendly service to customers.
- Product Knowledge: Stay up-to-date on product information, features, and benefits to effectively communicate with customers.
- Sales and Promotions: Effectively communicate sales and promotions to customers, and execute email capture and other sales initiatives as needed.
- Store Operations: Assist with receiving, processing, and replenishing merchandise, maintaining merchandising and presentation standards, and ensuring the sales floor is customer-ready.
- Register Operations: Accurately and efficiently process all register transactions, and maintain a high level of cash handling accuracy.
- Teamwork: Collaborate with other sales floor associates and management to achieve sales goals and provide exceptional customer service.
- Education: High school diploma or equivalent.
- Experience: Retail experience preferred, but not necessary.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a customer-centric approach.
This role requires standing or walking for up to eight hours a day, frequent reaching and bending, and occasional lifting up to 40 pounds. You will also be required to work in a temperature-controlled environment and use a computer up to 60% of the time.
BenefitsWe offer a competitive hourly rate, 40% employee merchandise discount, 401K program with company match, and employee stock purchase plan.
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