Empathetic Family Support Specialist

4 weeks ago


Tucson, Arizona, United States Child & Family Resources Full time

About the Role:

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This position involves working with families and their children through home or virtual visitation to deliver Family Connections and/or Nurturing Parenting Curricula.

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As an Empathetic Family Support Specialist, you will provide individualized services to meet the unique needs of each family, following the model and curricula guidelines.

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You will maintain a caseload of 6-10 families, delivering weekly visits and completing data entry within established timeframes.

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Key Responsibilities:

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  • Implement Family Connections (FC) model and Nurturing Parenting curriculum with fidelity and adherence to program and agency policies.
  • Conduct virtual and home visits, maintaining a positive relationship with families and ensuring their convenience is respected.
  • Complete documentation of visits within two business days, adhering to agency and program requirements.
  • Maintain case records and data system in accordance with agency and program policies, procedures, and requirements.
  • Initiate contact with referred families within 24 hours and actively engage them in the program.
  • Travel to and from home visits, program trainings, and events using own vehicle and/or agency vehicle if available.
  • Attend mandated virtual or in-person trainings, which may include out-of-state travel.
  • Connect families to resources addressing their needs and maintain relationships with community agencies and partners.
  • Participate in continuous quality improvement activities, such as File Review, and provide constructive feedback.
  • Maintain a safe, clean, and clutter-free work environment, adhering to health and safety policies.
  • Comply with all agency and program policies, including confidentiality, employee conduct, computer usage, and dress code.
  • Meet performance and productivity standards, attending required agency and program meetings.
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Requirements:

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  • Minimum of a Bachelor's Degree in Social Work, Family Studies, Early Childhood Education, or related field.
  • Experience in home visitation, parenting, and child development, with knowledge of community resources.
  • Bilingual (English/Spanish) skills required, with ability to communicate effectively with diverse populations.
  • Ability to work flexible hours, including evenings and some weekends, as part of a team.
  • Comply with all agency and program policies, including confidentiality, employee conduct, computer usage, and dress code.
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Salary Range:

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The estimated salary for this position is $21.20-$21.95 per hour, reflecting the level of expertise and experience required.

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About Child & Family Resources:

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We are committed to creating a welcoming and inclusive workplace for everyone, valuing and celebrating our differences as we strive to improve the lives of those around us.

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Contact Information:

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Please note that we do not accept unsolicited applications or resumes.



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