Customer Support Liaison

1 week ago


Sacramento, California, United States Hiring Now Full time

At Solstice, inc., our commitment to exceptional consumer experiences is unwavering. As a Client Enrollment Representative, you will play a pivotal role in fostering lasting relationships with our clients' customers while meeting and exceeding company sales goals.

The primary objective of the Client Enrollment Representative is to provide customized yet professional experiences for customers through personal interactions, exemplifying trustworthiness and hospitality.

  • Properly explain services and benefits to consumers, answering any questions to ensure they receive what they genuinely need and assist in their enrollment process
  • Maintain accurate records of customer interactions, processed orders, and service schedules
  • Demonstrate a 'can-do' mindset, tackling challenges head-on, even in difficult or stressful situations
  • Promote a positive and professional attitude, embodying trustworthiness and hospitality toward consumers and staff
  • Develop skills to manage a team of Junior Client Enrollment Representatives


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