Customer Return Specialist

2 weeks ago


Hanamaulu, Hawaii, United States Avis Budget Group Full time
Customer Return Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Return Representative. In this role, you will be responsible for assisting customers with the return of their rental cars, ensuring a seamless and efficient experience.

Key Responsibilities:
  • Meet and greet customers, securing keys and recording mileage, gas levels, and damage to our cars
  • Check our cars into our computer system while providing excellent customer service
  • Work outdoors in a fast-paced environment, interacting with customers and colleagues
  • Collaborate with team members to ensure a smooth and efficient return process
Perks and Benefits:
  • Competitive hourly wage
  • On-the-job training to learn our business and enhance your professional skills
  • Paid time off and medical, dental, and other insurance benefits
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
  • Retirement benefits (401k) and employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
Requirements:
  • High School Diploma (or equivalent)
  • Valid Driver's License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors and flexibility to work all shifts
  • Ability to stand, walk, or move throughout rental lot, enter/exit vehicles for prolonged periods, and drive a variety of vehicles
About Us:

Avis Budget Group is a leading provider of mobility solutions, with a team of 25,000 driven people performing with purpose. We are committed to making a positive difference in the lives of our colleagues, customers, and communities where we operate.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. This advertisement does not constitute a promise or guarantee of employment. Essential functions and responsibilities may change as business needs require.