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Senior Consultant, Operations and Process Automation Expert
2 months ago
Point B is a leading consulting firm that helps organizations achieve business transformation and technology services. Our team of experts is committed to making a meaningful impact for our clients and leveraging technology to unlock human potential.
Job DescriptionWe are seeking a Senior Consultant, Operations and Process Automation to join our team. As a key member of our operations and process improvement team, you will be responsible for executing client engagements centered on improving operations, processes, and financial performance leveraging process automation technology capabilities.
Key Responsibilities- Lead process automation projects from inception to completion to improve productivity, increase efficiencies, reduce costs, and mitigate risk.
- Collaborate with clients to understand their business processes, identify automation opportunities, and define project requirements.
- Develop detailed process automation solutions using industry-standard tools and technologies, creating workflows, and automating repetitive tasks.
- Configure, test, and deploy automated processes, ensuring seamless integration with existing systems and minimal disruption to client operations.
- Maintain comprehensive documentation for all automation projects, including process maps, technical specifications, and user guides.
- Provide training to clients on implemented solutions, offer ongoing support, and address any issues or improvements as needed.
- Work on critical initiatives with top clients of all types, from start-ups to Fortune 500 companies.
- Have opportunities to work in various industries, including Healthcare, Life Sciences, Media & Technology, Financial Services, Manufacturing, Consumer Products & Retail, and many others.
- Learn and grow by working alongside some of the best Operations and Process Improvement experts in the business, as well as Point B Solutions experts in other areas such as change management, org design, technology, strategy, mergers & acquisitions, data & analytics, and others.
- The ability to chart your career path based on expertise and passions.
- An environment that encourages you to identify new opportunities and supports you in reaching your goals.
- The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model.
- A comprehensive, flexible Total Rewards program that supports and recognizes each individual's unique needs and contributions to the firm.
- Experience: 5+ years of management consulting and hands-on experience in process automation, business process management, or a related field.
- Knowledge of process improvement methodologies and tools such as Lean Six Sigma.
- Proficiency in automation tools and technologies such as RPA (e.g., UiPath, Blue Prism, Automation Anywhere, Microsoft Power Platform, Appian, Celonis) and enterprise applications (ERP, CRM, etc.).
- Relevant certification in process automation or related technologies preferred (e.g., Six Sigma, Microsoft Power Platform).
- Strong analytical and problem-solving abilities, with a keen eye for detail and the ability to identify process inefficiencies and improvement opportunities.
- Experience working with data visualization tools such as Tableau and PowerBI are preferred.
- Experience managing projects, including scoping, planning, executing, and monitoring, with a track record of successful project delivery.
- Familiarity with Agile methodology and Software Development Lifecycle (SDLC).
- Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders effectively.
- Demonstrated experience working directly with clients, understanding their needs, and delivering solutions that meet their expectations.
- Innate problem solvers who want to grow in a flexible, collaborative culture.
- Those who have a growth mindset regarding training, practice, and evolving their skills.
- Versatile people who thrive on variety and challenge.
- Successful in ambiguous environments.
- Desire to and ability to learn.
- Passion for Point B's Mission, Vision, Values & Culture.
- Gets it done brand and attitude.
- Ability to work from home.
- Ability to work non-standard work hours when necessary.
- Ability to travel up to 80%.
- Ability to travel to client site.
The estimated salary range for this role is $133,000 - $191,000 USD per year. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable. Bonuses are awarded at Point B's discretion and are based upon individual contributions and overall firm performance.
