Financial Aid Assistant

2 weeks ago


Glenville, West Virginia, United States Glenville State University Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our Financial Aid team at Glenville State University. As a Financial Aid Assistant, you will play a critical role in supporting students and families with financial aid inquiries, document preparation, and other general office duties.

Key Responsibilities
  • Provide exceptional customer service to students and families, responding to inquiries in a timely and professional manner.
  • Assist with the preparation and processing of financial aid documents, including FAFSAs, entrance and exit counseling, and master promissory notes.
  • Perform filing and shredding tasks, as well as pack and mail award notifications, exit packets, and other documents as needed.
  • Prepare documents and cover sheets for the verification process, ensuring accuracy and attention to detail.
  • Assist with the preparation of Excel files and other administrative tasks as required.
  • Support the Financial Aid team with events, workshops, and other activities as needed.
Requirements
  • Current enrollment as a GSU student.
  • 2.5 cumulative GPA (3.0 or better preferred).
  • Excellent interpersonal communication skills.
  • Ability to maintain confidential student information.
  • Reliability and strong work ethic.
  • Appropriate dress and professional behavior.
What We Offer

Glenville State University is committed to providing a supportive and inclusive work environment. As a member of our team, you will have the opportunity to develop your skills and knowledge, while making a meaningful contribution to the success of our students.



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