Restaurant Manager
2 months ago
About Us
Dunkin' - Franchisee Of Dunkin Donuts is a locally owned and operated business, committed to providing excellent customer service and a fast-paced, high-energy work environment.
Our Business
We are a franchisee of Dunkin', a leading baked goods and coffee chain, serving over 3 million customers per day. Our business is built on a strong foundation of customer satisfaction, quality products, and excellent service.
Job Summary
We are seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for maintaining a customer service focus, passion for results, and a desire to develop a great team.
Key Responsibilities
- Lead and manage a team of employees to ensure excellent customer service and a clean, safe, and welcoming store environment.
- Develop and implement strategies to increase sales, improve customer satisfaction, and enhance operational efficiency.
- Monitor and control store expenses, inventory, and labor costs to ensure profitability.
- Recruit, train, and develop employees to achieve business objectives and promote a positive work culture.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
- Previous managerial experience in the food service industry, preferably in a fast-paced, high-volume environment.
- Strong leadership and communication skills, with the ability to motivate and develop a team.
- Excellent customer service skills, with a focus on providing a positive experience for customers.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Strong problem-solving skills, with the ability to analyze and resolve issues quickly and effectively.
Benefits
- Competitive wages and benefits package.
- Opportunities for career advancement and professional growth.
- A fun and dynamic work environment, with a team-oriented culture.
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