Vision Center Leader

2 months ago


Shawano, United States Shopko Optical Full time

Become a part of the Shopko Optical family We are in search of an Optical Manager to guide our dedicated team. This role offers a chance to deliver outstanding customer service and patient care while advancing your professional journey.

Our organization merges innovative technology, exceptional eye care, and community values to provide superior products and services.

As an Optical Manager, you will oversee the optical team to achieve sales, profitability, and customer satisfaction objectives. Your responsibilities will include managing optical operations, ensuring patient care, establishing strategic goals, and monitoring financial outcomes.

Benefits of the Position:

  • Competitive Salary & Performance Bonuses
  • 401K Plan with Employer Match
  • Paid Time Off including Vacation and Personal Days
  • Paid Holidays, Sick Leave, and Volunteer Time Off
  • Comprehensive Health & Wellness Benefits
  • Opportunities for On-the-Job Training & Certification
  • Employee Recognition Programs

Key Responsibilities:

Business Development:

  • Lead the team in implementing strategies for sales growth, customer service excellence, and operational efficiency
  • Respond promptly to customer needs and drive business expansion

Team Leadership:

  • Recruit, train, and mentor team members
  • Ensure adherence to HR policies and regulations

Customer Engagement:

  • Deliver exceptional customer service and set a positive example for the team
  • Dispense eyewear in accordance with professional standards

Qualifications:

  • High School Diploma or equivalent
  • Minimum of 3 years in a leadership role with a strong emphasis on customer service
  • Experience as an Optician is preferred
  • Proven ability to lead, mentor, and cultivate relationships

Core Competencies:

  • Strong communication and computer skills
  • Physical capability to lift, stand for long periods, and operate office equipment
  • Demonstrated physical agility and hand-eye coordination


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