Youth Care Professional I

2 weeks ago

Rochester, New York, United States Hillside Family of Agencies Full time
Job Summary

The Youth Care Professional I plays a vital role in supporting the day-to-day functioning of residents and delivering relationship-based, competence-centered, and trauma-informed solutions to youth and families.

This position requires a strong ability to build trust-based relationships with youth and families, providing support services such as mentoring, emotional support, life skills training, and personal care.

The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and have a strong commitment to delivering high-quality services to youth and families.

Key Responsibilities
  • Engage youth and families in trust-based, productive relationships to help them prepare for transitions, interact in the community, and promote respect and independence.
  • Maintain vigilance and ratio to ensure safety of residents in accordance with agency and funder requirements.
  • Provide support services such as mentoring, emotional support, life skills training, and personal care to children.
  • Execute after-school and weekend activities. Accompany children on outings; transport youth to and from home time and appointments.
  • Complete and maintain documentation in medical record system and daily logs to meet program requirements.
  • Supervise residents through trauma-informed approaches according to established program standards.
  • Respond appropriately to resident emergency and safety issues/situations, in compliance with agency and regulatory mandated reporting protocols.
  • Apply appropriate emergency techniques such as Heart saver as needed.
  • Recognize dysregulated youth behavior and effectively apply the continuum of crisis prevention and intervention through verbal and non-verbal de-escalation skills to reduce risk. This may include the use of protective interventions and Therapeutic Crisis Intervention (TCI) approved physical restraints.
  • Build professional relationships that support the individual development and success of residents; foster a safe, caring, and supportive environment that promotes growth, skill development, and positive outcomes for residents.
Requirements
  • High School Diploma or GED required
  • CPR certification required or obtained within 60 days of hire.
  • Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to work a variable scheduling including evenings and weekends
  • The following physical demands are required:
  • Occasional sitting (up to 4 hours)
  • Occasional standing (up to 2 hours)
  • Occasional walking (up to 2.5 hours)
  • Occasional driving (up to 8 hours)
  • Continuous balancing (up to 8 hours)
  • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
  • Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis
  • Weekly carrying up to 55 lbs. approximately ft., 10-15 lbs. on a daily basis
  • Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
  • Occasional exposure to dust, fumes, gases or chemicals is apparent.
  • Protective clothing or equipment as required: Close toed shoes; Protective Shields, Universal Precaution PPE, Gloves for toileting and food preparation
  • Ability to change positions as needed

May be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.

$17.50 Minimum pay rate, $24.00 Maximum pay rate, based on experience.

At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community.

Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma.

From locations across Central & Western New York and Prince George's County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.

Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace.

By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people.

We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental, and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan.

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