Heavy Duty Parts Sales Consultant

6 days ago


Richmond, California, United States FleetPride Full time
Job Overview

FleetPride is seeking a skilled Heavy Duty Parts Sales Consultant to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in the heavy-duty aftermarket channel.

Key Responsibilities
  • Determine and obtain heavy-duty parts for customers as requested by phone or in person, suggesting related parts for full-service opportunities.
  • Locate and obtain ordered parts from central warehouses or branches.
  • Determine sales prices for customers in accordance with company procedures.
  • Handle warranty or defective parts for customers in accordance with company procedures.
  • Write up approved charge sales in accordance with company procedures.
  • Special order parts on an emergency basis when necessary and appropriate.
  • Process approved credits for customers when merchandise is returned.
  • Maintain confidentiality of pricing lists and structures as required by company procedure.
  • Answer customers' questions about products, prices, availability, and product features.
  • Provide customers with current product catalogs.
Requirements
  • High School Diploma (or GED or High School Equivalence Certificate).
  • Intermediate knowledge level of Windows XP (Excel, Word, and Outlook).
  • Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Communicating: Conveying information to others in an effective manner.
  • Time management: Managing one's time and the time of others.
  • Persuasion: Persuading others to change their minds or behavior.
  • Service orientation: Actively looking for ways to help people.
Work Environment
  • Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise.
Salary and Benefits

The estimated annual salary for this position is $65,000 - $80,000, depending on experience. FleetPride offers a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

About Us

FleetPride is the largest distributor of truck and trailer parts in the independent heavy-duty aftermarket channel. We operate over 300 locations in 46 states and carry over 400 nationally-recognized brands. In addition, we offer in-house remanufactured products such as brake shoes and driveline components. Truck and trailer repair services are also offered at a number of locations under the FleetCare brand.



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