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Cloud Infrastructure Specialist

2 months ago

Seattle, Washington, United States Amazon Full time
About the Role

We are seeking a highly skilled Systems Engineer to join our APAC Controls Deployment team at Amazon. As a key member of our team, you will play a critical role in deploying, configuring, and troubleshooting the various components that make up the Control Systems architecture.

Key Responsibilities
  • Configure and maintain device settings, collaborating with Controls Engineering and Software teams on sequence of operations.
  • Ensure accurate system configuration management across sites.
  • Deploy software updates and manage controller provisioning.
  • Deliver timely and successful software deployments with minimal service disruptions.
  • Provide technical support and troubleshooting for the Amazon Control System components, including mechanical, electrical, and software systems.
  • Quickly diagnose and resolve incidents impacting system functionality and data center operations.
  • Work cross-functionally with teams like CDS, Operations, and Software Development to ensure successful control system deployment and operation.
  • Demonstrate strong communication and relationship-building skills.
  • Investigate and resolve commissioning observations related to Amazon Control Systems, escalating issues as needed.
  • Respond to commissioning observations within SLAs, prioritizing critical issues.
  • Document processes, maintain run-books, and contribute to continuous improvements of Amazon Control Systems support practices.
  • Enhance knowledge sharing and drive process enhancements.
About You

We are looking for a self-motivated, adaptable engineer who thrives on tackling complex challenges. You will have experience in administering and troubleshooting Linux/Unix-based systems, including experience with scripting and automation using tools like ps, grep, etc. You will also have experience in programming languages, preferably Python and shell scripting, and systems troubleshooting and problem-solving.

What We Offer
  • A dynamic, fast-paced environment where you will have the opportunity to gain deep expertise in industrial control systems, software deployment, and cross-functional collaboration.
  • A chance to work closely with a diverse array of teams, including Controls, Operations, and Software Engineering, as well as many other Amazon teams.
  • A visible impact on the reliability and scalability of Amazon's global data center operations.
  • A chance to be part of a highly skilled, collaborative CDS team that is dedicated to delivering world-class data center infrastructure.
Requirements
  • Unix/Linux systems administration experience.
  • Programming experience, preferably in Python and shell scripting.
  • Systems troubleshooting and problem-solving experience.
  • Critical environments experience, preferably in data centers or other critical environments.
  • Electrical or mechanical controls systems experience.
  • Controls construction or service experience, in system architecture design or system installation.
  • Education qualification in Computer Science, Software, Electrical or Mechanical Engineering, or related discipline.
  • Project management certification.