Client Care Team Member

1 week ago


Petaluma, California, United States Molly Maid Full time
About Us

Molly Maid is a trusted leader in the home cleaning and maintenance services industry, known for our commitment to excellence and customer satisfaction. Our team is dedicated to providing exceptional service and support to our clients, and we are looking for like-minded individuals to join our team.

Job Responsibilities

The Customer Service Representative role involves providing top-notch customer service and support to our clients, handling service requests, scheduling appointments, and ensuring that our clients receive the highest level of service and support.

Key Responsibilities
  • Handle incoming calls and respond to customer inquiries
  • Schedule services and manage client schedules
  • Perform administrative tasks, including data entry, payment processing, and report preparation
  • Follow up with prospective customers to ensure timely responses and resolutions
Requirements
  • Minimum two years related experience
  • Strong written and verbal communication skills
  • Ability to work independently and as part of a team
  • Positive attitude and commitment to delivering exceptional service
What We Offer
  • Competitive compensation: $18.00 - $22.00 per hour
  • Incentive and bonus opportunities
  • Paid holidays and vacation
  • Dental deluxe and Vision Insurance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply today.



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