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Customer Service Cashier

2 months ago

Athens, Georgia, United States Tucci Learning Solutions Full time

Job Overview

The Cashier at Tucci Learning Solutions plays a vital role in delivering exceptional customer service while ensuring a smooth and efficient checkout experience. This position is essential in maintaining the company's high standards of customer satisfaction.

Key Responsibilities

The Cashier is responsible for:

  • Providing outstanding customer service by greeting customers warmly and assisting them during their checkout process.
  • Processing various forms of payment including cash, credit cards, and vouchers while ensuring accuracy in transactions.
  • Issuing receipts, refunds, and credits as necessary, while adhering to company policies.
  • Maintaining a clean and organized checkout area to promote a welcoming shopping environment.
  • Managing customer flow to minimize wait times and enhance the overall shopping experience.
  • Handling customer inquiries and directing them to the appropriate departments when needed.
  • Ensuring compliance with security measures to prevent loss and maintain a safe environment.

Operational Excellence

The Cashier is expected to:

  • Uphold the company’s vision and operational procedures while fostering a safe and organized workspace.
  • Maintain an accurate cash drawer, performing regular counts and balancing at the end of each shift.
  • Participate in required training sessions and team meetings to stay informed about company policies and procedures.

Skills and Qualifications

To succeed in this role, candidates should possess:

  • Excellent communication skills and a commitment to providing top-notch customer service.
  • The ability to work both independently and collaboratively within a team.
  • Strong organizational skills and attention to detail.
  • Proficiency in basic math and cash handling.
  • A flexible schedule to accommodate varying shifts, including weekends and holidays.

Physical Requirements

The role requires:

  • The ability to stand for extended periods and lift items up to 50 pounds.
  • Capability to bend, reach, and maneuver heavy loads as necessary.

Tucci Learning Solutions is committed to providing a positive work environment and upholding the highest standards of integrity and professionalism.