Checkout Specialist

2 months ago


Kenosha, Wisconsin, United States Westlake Hardware Full time

Job Overview
As a vital member of our team at Westlake Hardware, the Cashier plays a crucial role in managing register transactions related to the sale and return of merchandise.

Key Responsibilities
1. Customer Engagement: Deliver exceptional customer service by warmly greeting patrons as they enter the store and thanking them upon their departure. Maintain a friendly and approachable demeanor to foster a welcoming environment.
2. Efficient Checkout Process: Ensure quick and effective processing of customer transactions, minimizing wait times and enhancing the shopping experience.
3. Communication: Address customer inquiries and relay any issues requiring management intervention promptly and courteously.
4. Product Knowledge: Continuously enhance your understanding of our product offerings to assist customers effectively with store layout and product locations.
5. Store Maintenance: Keep the checkout area and entrance tidy and organized, ensuring a pleasant shopping atmosphere for all customers.

Operational Duties
1. Register Management: Follow all cash register procedures meticulously, including balancing the register drawer at the end of shifts.
2. Store Support: Participate in store meetings and adhere to any promotional programs that may be implemented at the registers.

Qualifications
- High School diploma or GED equivalent.
- Previous cashier or customer service experience is preferred.
- Basic computer skills are necessary.

Physical Requirements
Ability to stand, walk, lift up to 25 lbs, and climb as needed.

Note:
This position is with an independently owned cooperative member of Ace Hardware Corporation, and the independent store owner is solely responsible for all employment-related decisions.