Current jobs related to Claims Operations Supervisor - Canton - Erie Insurance

  • Life Claims Examiner

    4 weeks ago


    Canton, United States CEI Group Full time

    Description:The role reports directly to the Supervisor Claim Support.The role is responsible for providing timely support to the Claim Services Department while demonstrating the highest levels of service professionalism in all they do.The role is expected to:Prepare items for imaging, including new claims, correspondence, closed claim files, and...


  • Canton, United States CEI Group Full time

    Health and Disability Claims Examiner Full Job Description:The role reports directly to the Supervisor Claim Support. The role is responsible for providing timely support to the Claim Services Department while demonstrating the highest levels of service professionalism in all they do.MUST HAVE: Direct Life Claims experience. The role is expected to:Prepare...


  • Canton, United States Ignyte AI Full time

    Job Summary Under the direction of the Supervisor, Finance Operations, The Finance Operations Analyst is responsible for the execution of multiple complex operational processes associated with Claims Disbursements, Provider Collections and Corporate Accounting Operations. The Analyst ensures timely and accurate completion of claims validation and release,...


  • Canton, United States Point32Health Full time

    Job SummaryUnder the direction of the Supervisor, Finance Operations, The Finance Operations Analyst is responsible for the execution of multiple complex operational processes associated with Claims Disbursements, Provider Collections and Corporate Accounting Operations. The Analyst ensures timely and accurate completion of claims validation and release,...

  • Supervisor

    2 weeks ago


    Canton, Ohio, United States Bodycote Full time

    Bodycote is a leading provider of thermal processing services. We are currently seeking a skilled Supervisor to oversee our heat treatment operations in Canton, MI. As a Supervisor, you will be responsible for ensuring the safety, accuracy, and quality of our processes, as well as providing guidance and training to our team members. Key responsibilities...


  • Canton, Massachusetts, United States Buffalo Lodging Associates Full time

    Front Office Supervisor Job DescriptionWe are seeking a highly skilled Front Office Supervisor to join our team at Buffalo Lodging Associates. As a Front Office Supervisor, you will be responsible for coordinating the front office operations of our hotel while providing support to the management team.Key Responsibilities:Guest Services: Assist in overseeing...


  • Canton, Massachusetts, United States Buffalo Lodging Associates Full time

    Front Office Supervisor Job DescriptionBuffalo Lodging Associates is seeking a highly skilled Front Office Supervisor to join their team at our Homewood Suites by Hilton Boston/Canton hotel. As a key member of our front office team, you will be responsible for coordinating hotel operations, providing exceptional guest service, and supporting the management...

  • Supervisor

    2 weeks ago


    Canton, Ohio, United States Bodycote Full time

    Supervisor Job DescriptionWe are currently interviewing for a Supervisor in a dynamic environment.Bodycote offers:Paid holidays and paid time off.401k with a match.Medical, Dental, and Vision Plans for employees and families.Ability to work full-time, 40 hours per week.As a Supervisor at Bodycote, you will be responsible for:Key ResponsibilitiesOversight of...


  • Canton, Ohio, United States CommQuest Services Inc Full time

    Job SummaryCommQuest Services, Inc. is seeking a skilled Billing Specialist to join our Finance department. As a key member of our team, you will be responsible for reviewing and resolving denied claims, maintaining professional relationships with insurance companies, and assisting with billing processes.Key ResponsibilitiesReview and correct denied claims...

  • Supervisor

    1 month ago


    Canton, Ohio, United States Bodycote Full time

    Job Title: SupervisorWe are currently seeking a highly skilled and experienced Supervisor to join our team at Bodycote in Canton, MI.About the Role:The successful candidate will be responsible for overseeing the department and process to ensure safety, accuracy, quality, and on-time delivery. This will involve providing process improvements and making...

  • Department Supervisor

    4 weeks ago


    Canton, Ohio, United States Smith's Waco Market LLC Full time

    Job Title: Hourly Department SupervisorSmith's Waco Market LLC is seeking a highly motivated and experienced Department Supervisor to join our team. As a Department Supervisor, you will be responsible for leading a team of employees and ensuring the smooth operation of our store.Key Responsibilities:Promote excellent customer service and maintain a clean and...


  • Canton, MA, United States Point32Health Full time

    Job SummaryUnder the direction of the Supervisor, Finance Operations, The Finance Operations Analyst is responsible for the execution of multiple complex operational processes associated with Claims Disbursements, Provider Collections and Corporate Accounting Operations. The Analyst ensures timely and accurate completion of claims validation and release,...


  • Canton, Ohio, United States CommQuest Services Inc Full time

    Job Summary:CommQuest Services, Inc. is seeking a skilled Billing Specialist to join our Finance department. As a key member of our team, you will be responsible for reviewing, correcting, and resubmitting denied claims, maintaining professional relationships with insurance companies, and assisting with billing processes. Key Responsibilities: Review and...

  • Operations Technician

    2 months ago


    Canton, United States Schauer Group, Inc. Full time

    ABOUT SCHAUER GROUP, INC.Schauer Group, one of the largest independently owned insurance and risk management firms in Ohio, provides business insurance, employee benefits, surety bonding, risk management consulting and personal insurance to a wide variety of clients around the country. Our unique risk management approach allows us to work with clients to...

  • Operations Technician

    2 months ago


    Canton, United States Schauer Group, Inc. Full time

    ABOUT SCHAUER GROUP, INC.Schauer Group, one of the largest independently owned insurance and risk management firms in Ohio, provides business insurance, employee benefits, surety bonding, risk management consulting and personal insurance to a wide variety of clients around the country. Our unique risk management approach allows us to work with clients to...

  • Production Supervisor

    2 weeks ago


    Canton, Ohio, United States CertaPro Painters of North Canton, OH Full time

    Job SummaryCertaPro Painters of North Canton, OH is seeking a highly skilled Production Associate to oversee the residential painting production process and serve as the key point person for both our painting crews and customers.This individual will be responsible for leading and mentoring Job Site Supervisors, providing exceptional customer service, and...


  • Canton, United States Michigan Milk Producers Association Full time

    Job Title: Maintenance SupervisorSuperior Dairy is seeking a skilled Maintenance Supervisor to oversee all maintenance and repair activities, ensuring safety and high equipment uptime. The successful candidate will lead a team of maintenance technicians, providing guidance and troubleshooting expertise for plant equipment and machines.Responsibilities:Direct...

  • Supervisor

    5 months ago


    Canton, United States Tim Hortons (US) Full time

    Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.We're hiring Supervisor's to join our team!As part of the Management team at Tim Hortons, you empower and lead your team to deliver exceptional guest...


  • Canton, United States Schauer Group, Inc. Full time

    About Schauer Group, Inc.Schauer Group, Inc. is a leading insurance and risk management firm in Ohio, providing comprehensive solutions to businesses across the country. With over 100 years of experience, we have established a strong commitment to our clients, associates, and community.Job SummaryWe are seeking an Operations Technician to join our team. This...


  • Canton, Massachusetts, United States Point32Health Full time

    Job Title: Finance Operations AnalystThe Finance Operations Analyst plays a crucial role in ensuring the smooth execution of multiple complex operational processes associated with Claims Disbursements, Provider Collections, and Corporate Accounting Operations. This position requires a strong business and technical background, with the ability to work...

Claims Operations Supervisor

2 months ago


Canton, United States Erie Insurance Full time
Division or Field Office:

Canton Branch Office
Department of Position: Claims Department
Work from:
Canton Branch Office
Salary Range:
$85,000 - $136,175.00 *

Salary range is for this level and may vary based on actual level of role hired for.

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you are not just part of a Fortune 500 company; you are also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our employees work in various locations across multiple states.

Benefits That Go Beyond The Basics

We strive to be above all in service to our customers and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:
  • Comprehensive health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Minimal contributions to medical and prescription premiums. We currently cover up to 97% of employees' monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits include company-paid basic life insurance; short- and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for community service; and dollar-for-dollar matching of your charitable contributions each year.

Position Summary

Supervises, trains, and monitors the activities of assigned claims adjusters and other claims personnel. Assists the Claims Manager or VP, Field Claims in overseeing and managing claims.
  • The candidate will supervise the Material Damage team.
  • The successful candidate must reside within the Canton Branch territory.
Duties and Responsibilities
  • Manages overall operations of designated area of authority. Interviews, hires, trains, and directs personnel. Prepares and conducts performance assessments, coordinates discipline, and oversees employee development as required.
  • Reviews claims regularly in accordance with company policy. When appropriate, sets up files for adjusters, checking for coverage, adequate reserves, and acts as a resource for answering claims questions. Provides additional services as required. Takes action as necessary.
  • Reviews claim correspondence and provides counsel on further action.
  • Resolves coverage or unusual questions within designated authority. Conducts related research as necessary.
  • Maintains and applies a working knowledge of adjuster's files. Maintains knowledge of statutory laws.
  • Makes recommendations to and participates with Claims Manager in developing and evaluating claims procedures.
  • Handles claim complaints and inquiries.
  • Assists Claims Manager and may act on his/her behalf as necessary.
  • Where applicable, receives and directs processing of legal papers served upon the company involving claims action. Also directs activities of outside legal counsel as required.
Duties and Responsibilities (cont'd if applicable)
  • Where applicable, assists in preparation for trial procedures. Attends pre-trial functions and trials as necessary.
  • Where applicable, directs salvage disposal, reviews reports, payments, and buyers. Negotiates with salvage action and salvage yards on behalf of the company.
The first five duties listed are functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as required by their supervisor or as becomes evident.

Competencies

Collaborates (Leader)
Cultivates Innovation (Leader)
Customer Focus (Leader)
Decision Quality (Leader)
Develops Talent (Leader)
Drives Vision and Purpose (Leader)
Ensures Accountability (Leader)
Instills Trust (Leader)
Nimble Learning (Leader)
Persuades (Leader)
Plans and Aligns (Leader)
Values Diversity (Leader)
Self-development (Leader)
Optimizes Work Processes (Leader)

Qualifications

Minimum Educational and Experience Requirements
  • High school diploma or GED required.
  • Bachelor's degree preferred.
  • Six years of discipline-specific claims adjusting experience, or equivalent estimating experience in a claims leadership role required.
Additional Experience
  • In-depth knowledge of estimating software preferred.
  • Where applicable, the position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
Designations and/or Licenses
  • Completion of Associate in Claims (AIC) designation preferred.
  • Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants.
  • Valid driver's license where required.
Physical Requirements

Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
Climbing/accessing heights; Rarely
Ability to move over 50 lbs using lifting aide equipment; Rarely
Lifting/Moving 0-20 lbs; Rarely
Lifting/Moving 20-50 lbs; Rarely
Pushing/Pulling/moving objects, equipment with wheels; Rarely
Driving; Occasional (