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Field Service Engineer

2 months ago

Woburn, Massachusetts, United States RL Controls Full time

Job Overview: Field & Service Technician

Employment Type: Full-time

Sector: Transportation

Company Overview:

RL Controls, LLC (RLC) is an ISO certified systems integrator dedicated to addressing the varied technical requirements of the mass transportation sector. Our primary emphasis is on system technologies that enhance vehicle solutions for shuttle, bus, and rail systems, as well as the associated facilities.

Position Summary: The Field Installation & Service Technician is responsible for executing the installation and testing of vehicle systems ranging from simple to complex. This role involves upgrading equipment, including relevant software, hardware, and data telecommunications network components. Responsibilities also include the installation and termination of DC low voltage power and signal wiring, along with conduit work.


Qualifications:

  • Minimum of 2 years of experience in Field Service within the Mass Transit sector. Entry to mid-level candidates are welcome.
  • Technical Degree or Industry Certifications are advantageous.

Ideal Candidate Attributes:

  • Technical expertise or engineering background in the mass transit industry.
  • Ability to adhere to schedules and follow directives while collaborating effectively with colleagues.
  • Proficient in understanding technical documentation, descriptions, and specifications.
  • Capable of evaluating work to ensure high-quality outcomes and continuous improvement.
  • Competent in using hand power tools, including calibrated tools and multimeters, with a willingness to learn specialized processes.
  • Adept at managing multiple tasks, adapting to changes, and employing creative problem-solving skills.
  • Proficient in reading, writing, and comprehending documentation to complete required reports and follow instructions, both written and verbal.
  • Willingness to travel across the country and possess a valid driver's license.
  • Ability to disassemble and install components in various vehicle types, working in and around electrical lockers and on vehicles up to 16 feet high.
  • Capability to work from a ladder up to 25 feet for camera replacements.
  • Skilled in terminating wires and running cabling and conduit.
  • Physically capable of lifting up to 50 lbs.
  • Commitment to maintaining compliance with all PPE and safety regulations as per OSHA, FRA, and RLC standards.

Key Responsibilities:

  • Support project execution through onsite work.
  • Perform hands-on installation tasks, including disassembling equipment.
  • Conduct testing and integration activities as part of a collaborative team.
  • Participate in site meetings and provide site-specific insights to the project team.
  • Conduct site surveys and supervise electrical subcontractors.
  • Validate network functionality and complete installation and startup commissioning duties.
  • Engage in annual safety training and testing.
  • Possess low voltage and network experience with both wired and wireless solutions.
  • Comfortable working around AC and DC high voltages when necessary.

Preferred Experience:

  • Ability to read and interpret wiring diagrams, construction drawings, and schematics.
  • Experience in field installations, including testing CCTV, access controls, and intrusion detection systems.
  • Familiarity with Axis Camera and/or competitive IP camera technologies.
  • Knowledge of Extreme Networks and other wired and wireless network management technologies.

RL Controls Expectations:

  • Maintain positive professional relationships with customers and subcontractors.
  • Work collaboratively as part of a team while also demonstrating independence.
  • Provide constructive feedback on all technical aspects of work performed.
  • Exhibit follow-through skills and self-motivation.
  • Demonstrate pride and ownership in workmanship and adherence to schedules.
  • Participate in ongoing internal and external training programs.

Please note that this job description is not intended to be an exhaustive list of all activities, duties, or responsibilities that may be required of the employee. Duties and responsibilities may change at any time with or without notice.

RLC is an EEO Employer and utilizes E-Verify. A competitive salary and benefits package, including health, dental, vision, life insurance, personal time off, holidays, and 401(k), will be offered to qualified candidates.

Sponsorship is not available for this position.