Customer Service Ambassador

6 days ago


Loudon, New Hampshire, United States Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee Loudon Donuts Full time

At Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee Loudon Donuts, we are seeking a Customer Service Ambassador to join our team. As a key member of our crew, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.

About the Role
  • Friendly Attitude: Showcase a positive attitude and passion for serving others.
  • Dependability: Demonstrate reliability, communicate effectively, and honor commitments.
  • Team Collaboration: Work well with others, provide support, and maintain a collaborative environment.
  • Guest Connection: Build strong relationships with our guests, understand their needs, and exceed their expectations.

Key Responsibilities:

  • Engage with Guests: Create a welcoming atmosphere, address guest concerns, and resolve issues promptly.
  • Operational Support: Maintain store cleanliness, ensure accurate transactions, and operate equipment efficiently.
Requirements
  • Fluent English Proficiency: Possess excellent communication skills, both written and verbal.
  • Physical Demands: Stand for extended periods (6+ hours), lift up to 30 pounds, and move around the store as needed.
  • Authorized to Work in the U.S.: Meet necessary requirements for employment.
About Us

Cafua Management Company is a family-owned business committed to a 'People First' culture. We prioritize quality service, foster teamwork, and promote integrity within our organization.

Estimated Salary: $12-$15 per hour



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