Director of Space Management and Occupancy Planning Specialist

5 days ago


San Jose, California, United States Cushman Wakefield Multifamily Full time

Job Title: Director of Space Management and Occupancy Planning Specialist

Cushman Wakefield Multifamily is seeking a skilled Director of Space Management and Occupancy Planning Specialist to join our team.

About the Role:

The successful candidate will be responsible for delivering space management and occupancy planning services across our client's portfolio, including project delivery, FF&E activities, and managing occupancy and move coordination teams. This role requires strong analytical skills, ability to develop conclusions and recommendations, and proficiency in architectural and engineering drawings, concepts & design.

Key Responsibilities:

  • Collaborate with Real Estate Portfolio Team, Project Management, Facility Managers, and CRE team members to provide single-point contact for Space Management delivery services – Space and Occupancy Planning, Move coordination, Data Management
  • Makes recommendations to enhance operational efficiency, service delivery, cost savings, and innovative service advancements for all functional areas within the service line
  • Responsible for vendor partner contract compliance and performance - OWP (furniture & design) and Corovan (move labor)
  • Lead development of core program standards - all C&W tools, process, templates, and outputs standardized and customized to client's ways of working
  • Establish documented methods of service delivery for all activities, processes, and outputs
  • Collaborates with client RE, Project Management, and Facility Managers for service excellence in execution of all activity types
  • Ability to manage operational program budget, evaluate period spend, and apply corrective action as needed to maintain desired budget variance
  • Oversees the day-to-day and long-term technical and operational responsibilities of space management
  • Manages General Support Lead, Vendor Management Lead, and Design Excellence Lead & related program
  • Partners with Vendor Management Lead on contractual obligations of vendor partners
  • Identifies gaps in processes within the SMT and builds programs to bridge gaps
  • Ensures workflows and R&Rs are adhered to as agreed upon between Google and C&W
  • Oversees the onboarding and training programs for SMT new hires
  • Identifies training and talent/career development of new hires and existing staff
  • Partners with Dir. of SM Delivery to review existing, and develop and implement new space management programs and initiatives
  • Partners with internal C&W service lines, as well as Google programs, on review of existing, and development and implementation of new programs
  • Oversees space management program budget and finances
  • Coordinates and collaborates with Director of Space Management Delivery to review and refine deliverables to meet Google standards/needs
  • Oversees monthly and quarterly reporting to Google as it pertains to space management team performance
  • Accountable for tracking and maintaining team KPI deliverables and contracted measurable program results

Requirements:

To be considered for this role, you will need:

  • Bachelor's degree and 8-10 years' work experience in two or more of the following: a) interior design, b) architecture, and c) project management
  • 5-7 years experience in a management position
  • Minimum of five years' experience in a corporate real estate environment
  • Possesses strong analytical skills and the ability to develop conclusions and recommendations
  • Demonstrates proficiency in architectural and engineering drawings, concepts & design
  • Experienced in managing projects of varied scope and complexity
  • Demonstrates a working knowledge of various office furniture systems
  • Proficient in MS Office Suite software applications
  • Excellent customer service and interpersonal relationship skills
  • Ability to work independently and as part of a team
  • Able to build strong relationships with internal and external partners to deliver effective services
  • Strong oral, written, and presentation skills
  • Assumes ownership of requests in order to ensure successful completion
  • Strong attention to detail and quality

Salary: $154,105.00 - $181,300.00 per year



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