Guest Advocate

4 weeks ago


Easton, Maryland, United States Target Full time

About the Role

We are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional service to our guests, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities

  • Guest Service
    • Welcome and thank guests in a genuine way, creating a welcoming experience
    • Engage with guests to understand their needs and provide personalized service
    • Resolve guest concerns and issues in a timely and professional manner
  • Operations
    • Scan and bag guest items efficiently and accurately
    • Work efficiently to minimize guest wait time while maintaining guest service and quality
    • Stock supplies and maintain a clean, clutter-free work area
  • Technology
    • Use handheld scanners and other technology equipment as directed
    • Assist guests with using Wallet and other features within the Target App
  • Teamwork
    • Partner with team members to achieve sales goals and provide exceptional guest service
    • Communicate effectively with team members and leaders to resolve issues and improve processes

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and operating a cash register
  • Ability to stand for long periods, lift up to 10 pounds, and move merchandise safely
  • Flexible schedule and reliable attendance

What We Offer

Target offers a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Join Our Team

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.


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