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Produce Department Supervisor

1 month ago

Riverdale, United States Whole Foods Market Full time
Job Description

Job Title: Produce Department Supervisor

As a Produce Department Supervisor at Whole Foods Market, you will play a crucial role in the day-to-day operations of our Produce Team. Your primary responsibility will be to assist the Produce Team Leader and Associate Team Leaders in ensuring the smooth operation of the Produce Team.

Key Responsibilities:

  • Supervise and delegate tasks to Produce Team Members.
  • Work with the Produce Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
  • Assist in training of new Team Members, utilizing learning checklists and training materials.
  • Ensure all cases and shelves are clean, well-stocked, and properly rotated.
  • Open and close the department according to established procedures.
  • Ensure all necessary breaks are given.
  • Communicate team concerns to the Team Leader and Associate Team Leader.
  • Set and achieve the highest standards of retail execution.
  • Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintain awareness of customer flows and needs and direct Team Members as necessary to satisfy and delight customers; respond promptly to customer needs and questions.
  • Select, train, develop, mentor, motivate, and counsel Team Members in a manner that sustains a high-performance team and minimizes turnover.
  • Provide timely, thorough, and thoughtful performance evaluations.
  • Consistently communicate and model WFM vision and goals.

Requirements:

  • 12+ months retail experience.
  • Knowledge of Produce team procedures and policies.
  • Strong demonstrated organizational and time management skills.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.

Work Environment:

  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing, and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.