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IT Support Specialist

2 months ago

Saint Cloud, Minnesota, United States Emerald Technologies Full time
About the Role

We are seeking a skilled and motivated individual to join our team as an IT Support Specialist. In this role, you will be responsible for providing top-notch support to our clients' employees, assisting them with the implementation, development, and improvement of IT applications and processes.

Key Responsibilities
  • Conduct thorough problem analyses to identify and resolve technical issues
  • Provide direct user support, as well as qualify and support users to ensure they have the necessary skills to use our applications effectively
  • Work collaboratively with our team to develop and implement new IT solutions
  • Stay up-to-date with the latest IT trends and technologies to ensure our clients receive the best possible support
Requirements
  • Fluency in German, both spoken and written, and ideally also English or other foreign languages
  • Strong analytical thinking and problem-solving skills
  • Ability to work independently and as part of a team
  • Flexibility and adaptability in a fast-paced environment
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package