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Senior Business Systems Analyst

2 months ago

Richmond, Virginia, United States Careers Integrated Resources Inc Full time
Job Summary

Careers Integrated Resources Inc is seeking a highly skilled Senior Business Systems Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical expertise and support for our HR systems, including SAP and Success Factors.

Key Responsibilities
  • Provide technical support for internal HR customers for both projects and application support.
  • Support one or more SAP HR functional areas of SAP and Success Factors.
  • Participate in IT projects and enhancements, including gathering and documenting requirements, writing functional development specifications, and executing comprehensive test plans.
  • Collaborate with functional groups within the IT organization to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs.
  • Conduct business process analyses, needs assessments, and preliminary cost versus benefit measurements.
  • Communicate trends and requirements to and from customers and IT.
Requirements
  • Experience developing process maps, gathering business requirements, with a strong emphasis on application testing.
  • Adheres to formal change management policies.
  • Expert in EC foundational/custom object configuration.
  • Exposure to HR business process in one or more of the following additional business areas is desired but not required: Recruiting and Onboarding, Succession and Development, Performance and Goals, and/or Learning.
  • Proven experience troubleshooting HR system issues, interfaces to other systems.
  • Ability to provide second and third-level support for inquiries submitted to the IT Help Line; utilize Quality Center for documenting and tracking work requests.
  • Data analysis skills and experience troubleshooting application functions or database results.
  • Strong communication skills both verbal and written.
  • Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams.
  • Demonstrated ability to work independently as lead BSA on capital projects and O&M efforts for multiple client areas.
What We Offer

Careers Integrated Resources Inc offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed.