Master Automotive Service Director
3 weeks ago
Brakes Plus, a renowned auto service company founded in 1990 in South Denver, has grown to over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. With a commitment to family values and standards, Brakes Plus has established itself as one of the fastest-growing auto service companies in the industry.
Estimated Salary:Ranging from $ 60,000 to $80,000 annually, including guaranteed hours and competitive pay.
Job Description:As an Automotive Service Director at Brakes Plus, you will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department. This will involve creating a highly motivated team environment, working closely with the Service Team to improve their performance, and ensuring an industry-leading customer experience.
Key Responsibilities:- Directly interact with customers in sales, service, and customer opportunities.
- Create a highly motivated team environment and climate.
- Supervise technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments.
- Coach service department teammates on all operational issues.
- Evaluate performance and productivity of all service department personnel.
- Manage parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed.
- Ensure store safety, including the use of and maintenance of safety equipment.
- Ensure equipment/hardware layout and positioning within the service department.
- Supervise shop area, equipment, and teammates for compliance with company safety procedures.
- Ensure proper inspections are being conducted.
- Outstanding leadership and store management skills.
- Ability to work in a fast-paced work environment.
- Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency.
- Excellent verbal and written communication.
- Ability to develop professional relationships with customers and team members.
- Minimum of 2 years' experience in a Service Advisor/Writer role.
- Proven track record of exceeding business objectives.
- Ability to work efficiently both individually and as part of a team.
- Solid knowledge of basic OSHA laws.
- Valid driver's license.
Brakes Plus offers a comprehensive benefits package, including competitive pay, guaranteed hours, and opportunities for growth and development within the company.
Additional Information:All information will be kept confidential according to EEO guidelines. Brakes Plus participates in the Work Opportunity Tax Credit (WOTC) program, which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program.
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