In-Plant Solutions Expert

3 weeks ago


Reading, Pennsylvania, United States MSC Full time

About MSC

At MSC, we're committed to delivering exceptional results for our customers and stakeholders. Our goal is to provide innovative supply chain solutions that drive business growth and profitability.

Salary Range: $40,810 - $64,130 per year

Job Overview

The In-Plant Solutions Specialist plays a critical role in supporting our large strategic account customers. This position requires excellent customer service skills, problem-solving abilities, and a strong understanding of industrial operations.

Key Responsibilities

  • Assist customers with procurement and order placement, ensuring timely delivery and efficient inventory management
  • Manage MSC ControlPoint Solutions, including vendor-managed inventory, vending, and storeroom management programs
  • Determine optimal sourcing strategies for key customer projects, collaborating with the category team to drive savings and improve shop floor efficiency
  • Participate in customer plant and production meetings, strategic initiative projects, and Lean/Six Sigma events
  • Collaborate with the account team to maximize customer satisfaction and identify future project opportunities
  • Resolve on-site customer product and service issues, providing sales-related solutions and escalating concerns to management as needed

Requirements

  • Computer literacy and proficiency with email, internet browsers, and Windows operating system
  • Excellent problem-solving skills and attention to detail
  • Strong communication and interpersonal skills, with ability to work effectively with customers, vendors, and internal teams
  • Working knowledge of industrial operations and processes
  • Able to lift items up to 50 pounds, with occasional travel required (up to 10% of the time)

Benefits

  • Competitive salary range: $40,810 - $64,130 per year
  • Ongoing training and professional development opportunities
  • Associate inclusion circles: women, pride, black, veterans, HOLA, and disabled
  • Variety of benefits to support your health, well-being, and financial future

About You

We're looking for a motivated and results-driven individual who can contribute to our mission of building a better career at MSC. If you have a passion for supply chain management, excellent communication skills, and a strong work ethic, we encourage you to apply for this exciting opportunity.



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