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Pizza Shift Operations Manager
4 weeks ago
Marco's Pizza is a rapidly growing pizza chain in America, serving authentic Italian quality to our customers.
Salary$55,000 - $65,000 per year, depending on experience and location.
Job DescriptionThe Shift Lead at Marco's Pizza plays a crucial role in ensuring smooth operations during their designated shifts. As a key member of our team, you will be responsible for overseeing staff and maintaining high service standards, contributing to creating a positive dining experience for our customers.
- Supervision: Manage and lead the team effectively during shifts, providing guidance and support to ensure optimal performance.
- Order Management: Oversee order accuracy, preparation, and timely delivery, maintaining consistency in product quality.
- Staff Coordination: Schedule and delegate tasks to team members, ensuring efficient workflow and a well-organized shift.
- Training: Train new staff members on company policies, procedures, and service standards to maintain a cohesive and knowledgeable team.
- Quality Control: Monitor food quality and presentation, adhering to established standards to meet customer expectations.
- Cash Handling: Manage cash registers, handle transactions accurately, and ensure proper accounting procedures are followed.
- Inventory Management: Keep track of inventory levels, place orders as needed, and manage stock to prevent shortages during shifts.
- Safety Compliance: Enforce safety and sanitation standards, conducting regular checks to ensure a clean and hazard-free working environment.
- Problem Resolution: Address and resolve operational issues or conflicts that may arise during the shift, fostering a positive and collaborative team atmosphere.
- Supervise Closing Procedures: Ensure all tasks are completed efficiently and the restaurant is ready for the next shift.
- Maintain Clear Communication: Facilitate a seamless transition between shifts and ensure everyone is well-informed.
We offer a competitive salary, opportunities for career growth, and a positive work environment.
