Guest Experience Coordinator

3 weeks ago


Altamonte Springs, Florida, United States BLUSH DAY SPA INC Full time

Overview

BLUSH DAY SPA INC is a leading provider of luxury spa services, dedicated to creating unforgettable experiences for our guests. As a Spa Concierge, you will play a critical role in delivering exceptional customer service and exceeding our guests' expectations.

About the Role

As a Spa Concierge, you will be responsible for:

  • Greeting and assisting clients with a friendly, professional attitude.
  • Scheduling appointments and managing our booking system.
  • Providing information about our spa services and promotions.
  • Ensuring a seamless and relaxing experience for every guest.
  • Handling inquiries, phone calls, and email communication.
  • Maintaining a clean and organized front desk area.

Requirements

To be successful in this role, you will need:

  • Excellent customer service and communication skills.
  • Organized and detail-oriented.
  • Previous experience in a spa or hospitality setting is a plus.
  • Previous experience with Meevo booking software is a plus.
  • A passion for wellness and a positive, team-oriented attitude.

Compensation

The estimated salary for this role is $13-$16 per hour, depending on experience. We also offer competitive benefits, including employee discounts and flexible scheduling.



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