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Customer Service Representative

2 months ago


Youngsville, Louisiana, United States Sherwin-Williams Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Store Customer Service Specialist at Sherwin-Williams. As a key member of our retail store team, you will be responsible for providing exceptional customer service, supporting sales efforts, and maintaining a positive store environment.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Support sales efforts by assisting customers with product selection, answering questions, and making recommendations.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Process transactions accurately and efficiently, handling cash, credit card sales, and returns.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping experience.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and credit card transactions.

What We Offer:

As a Store Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development. We offer competitive pay, benefits, and a comprehensive training program to help you succeed in your role.