Multilingual Customer Service Representative

3 weeks ago


Waco, Texas, United States Intelogix Corporation Full time
Job Overview
At Intelogix Corporation, we are seeking a highly skilled Multilingual Customer Service Representative to join our team. As the primary point of contact for customers, you will provide exceptional support and resolve issues in a timely manner.

This is an excellent opportunity for individuals who possess fluency in both English and Spanish, as well as strong communication skills. If you enjoy problem-solving and working in a fast-paced environment, this role may be perfect for you.

In this position, you will work closely with customers, providing assistance and guidance on various topics. Your ability to remain engaged and patient will be crucial in delivering a positive customer experience. Additionally, you will have opportunities to learn about new products and services, further expanding your skill set.

Responsibilities
- Provide exceptional customer service via phone calls
- Resolve customer complaints and issues efficiently
- Collaborate with other departments to address complex problems
- Maintain accurate records of customer interactions
- Continuously strive to improve customer satisfaction and performance metrics

Qualifications
- Fluency in English and Spanish (written and spoken)
- High school diploma or equivalent
- Excellent communication and problem-solving skills
- Ability to multitask and prioritize tasks effectively

The salary range for this position is approximately $16.00 per hour, with language differential provided up to $1.00 per hour. This makes the total compensation range between $17.00 and $17.00 per hour.

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