Brand Advocate

6 days ago

Cambridge, Massachusetts, United States Peak Support LLC Full time

Peak Support LLC is a leading outsourcing firm serving innovative companies, seeking a detail-oriented Brand Advocate to maintain client brand voice and ensure factual accuracy across social media platforms.

About the Job

This role involves engaging with our client's community daily, responding to comments, and fostering a positive and informed dialogue. You will collaborate closely with internal teams to drive engagement, manage community interactions, and provide valuable insights that shape future content and campaigns.

Job Overview
  • We are seeking a passionate and detail-oriented individual to join our team as a Brand Advocate.
  • Your key responsibilities will include community engagement, maintaining a consistent brand voice, ensuring factual accuracy, content collaboration, crisis management, community building, and reporting.
Why Choose Us?
  • Our client is a rewards platform transforming the way we recycle clothing, fashion, and textiles.
  • We offer a unique opportunity to make a difference in the environment while driving business growth.
  • With over 350k customers already, our client addresses a massive Total Addressable Market of over 200 million US individuals interested in sustainability.
Requirements
  • Experience: Proven experience in community management, social media management, or a related field.
  • Skills: Excellent written communication skills, strong understanding of social media platforms, and ability to embody and represent our company authentically.
  • Voice: Ability to handle multiple tasks and work within the pace of social media.
  • Must be based in the USA.

The estimated salary for this position is around $60,000-$80,000 per year, depending on experience and qualifications. Benefits include a generous compensation package, strict wage minimums, and personal leave policies.

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