Sleep Expert

About the Role:

We are seeking a highly skilled Sleep Expert - Sales Professional to join our team at Mattress Firm. As a Sleep Expert, you will be responsible for providing exceptional customer service and creating a life-changing in-store experience for our customers.

Key Responsibilities:

• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
• Execute current visual merchandising and POP standards
• Adhere to company merchandising and marketing programs to standard
• Follow company policy and execute company standards on appearance and functionality
• Seek and accept constructive feedback for continuous personal, professional and performance development
• Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activities
• Leverage social media to positively impact brand awareness and increase sales
• Follow all Company procedures on cash handling including acceptance of payment and deposit processes
• Ability to push and pull and lift up to 50 pounds to assist customers with load outs and in store purchases
• Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing
• Professional communication and representation of company brand in all internal and external interactions
• Complete all required training modules and certifications prior to the due date
• Ensure all safety policies and procedures are followed to maintain a safe work environment for all
• Follow all Company policies and execute company standards on appearance and functionality as well as appropriate brand representation
• Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations

About Mattress Firm:

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.