US General Manager

4 weeks ago

Orlando, Florida, United States Epos Now Group Full time
Job Title: General Manager, US

Job Summary:

We are seeking a seasoned General Manager to lead our US operations and drive business growth. As a key member of our leadership team, you will be responsible for developing and executing strategies to meet local market needs, managing a high-performing team, and ensuring compliance with local regulations.

Key Responsibilities:
  • Strategic Leadership:
    • Develop and implement global strategies tailored to local market needs, including competitive analysis and customer segmentation.
    • Identify and develop new market opportunities for geographic and product expansion.
    • Enhance Epos Now's brand presence in the market by supporting marketing and C-level teams.
    • Ensure compliance with local regulations, including data protection standards.
  • Operational Management:
    • Full P&L responsibility, including budgeting and financial forecasting.
    • Oversee supply chain processes to ensure efficient distribution and customer delivery.
    • Spearhead initiatives to enhance customer satisfaction and retention rates.
    • Forge strategic partnerships to drive business growth and customer reach.
    • Foster a positive office culture that aligns with core business values.
  • Team Leadership:
    • Recruit, train, and develop a high-performing local team.
    • Collaborate with heads of other departments to ensure cohesive strategy execution.
    • Establish and monitor key performance indicators (KPIs) for all operational facets.
    • Handle and effectively mitigate any local crises.
  • Customer Service and Support:
    • Manage the customer service center to reduce repeat contact, improve churn, and ensure faster trading for customers.
    • Ensure high-quality training for customers to facilitate long-term success.
    • Drive customer satisfaction through efficient service and support processes.
    • Implement a robust customer retention strategy to minimize revenue churn.
  • Sales and Marketing Focus:
    • Lead the sales team towards achieving sales targets through training and motivation.
    • Maintain excellent relationships with key clients and address their needs.
    • Launch and manage promotional campaigns effectively.
    • Implement mechanisms for collecting and analyzing customer feedback to inform business strategies.
  • Innovation and Technology:
    • Promote the adoption of Epos Now technology to foster sales and loyalty.
    • Stay abreast of technological advancements to enhance operational efficiency and customer satisfaction.
    • Conduct competitor research to drive improvements in marketing strategies and product roadmaps.
  • Performance Metrics:
    • Achieve or exceed targets for MMR & ARR growth, LTV/CaC, net adds, payment net adds, and churn percentage.
    • Ensure compliance with KYC process and regulatory requirements.
    • Maintain high customer satisfaction and NPS scores.
    Qualifications:
    • Proven experience in a strategic leadership role within a similar industry.
    • Strong understanding of local market dynamics and regulatory requirements.
    • Exceptional leadership and team-building skills.
    • Excellent financial acumen with P&L management experience.
    • Strong customer service orientation and experience in managing customer support functions.

We are an equal opportunity employer and celebrate diversity. If you are a visionary leader with a passion for driving business growth and operational excellence, we invite you to apply.

  • General Manager

    4 weeks ago

    Orlando, Florida, United States US Foods Full time

    Stock Yards General Manager Job DescriptionAt US Foods, we're committed to providing exceptional service and quality products to our customers. As a Stock Yards General Manager, you'll play a critical role in driving the success of our meat processing plant in Orlando.Key Responsibilities:Develop and execute operational plans to achieve sales, profitability,...

  • General Manager

    2 weeks ago

    Orlando, Florida, United States US Foods Full time

    Job SummaryWe are seeking a highly experienced General Manager to lead our Stock Yards operations in Orlando. As a key member of our leadership team, you will be responsible for driving sales, profitability, and cash flow growth while ensuring operational excellence and compliance with company policies and regulations.Key ResponsibilitiesDevelop and execute...

  • General Manager

    2 weeks ago

    Orlando, Florida, United States US Foods, Inc. Full time

    Job SummaryUS Foods, Inc. is seeking a highly experienced General Manager to lead our Stock Yards operations. As a key member of our leadership team, you will be responsible for driving sales, profitability, and cash flow growth while ensuring operational excellence and compliance with company policies.Key ResponsibilitiesDevelop and execute operational...

  • Sales Transformation Manager-US

    1 month ago

    Orlando, Florida, United States Access Information Management Full time

    Job DescriptionOverviewThe Sales Transformation Manager-US is a pivotal role responsible for driving significant organizational changes that align with strategic business goals. This individual will lead the planning, execution, and monitoring of sales initiatives designed to improve communication, enhance client engagement, optimize business processes, and...

  • General Manager

    1 month ago

    Orlando, Florida, United States Verano Holdings, LLC Full time

    Job SummaryThe General Manager is responsible for overseeing the day-to-day operations of the dispensary, ensuring a seamless customer experience, and driving sales growth. This role requires strong leadership skills, excellent communication, and a passion for delivering exceptional customer service.The General Manager will be responsible for managing...

  • Project Manager US

    2 weeks ago

    Orlando, Florida, United States CONDUCTR. Full time

    About the RoleWe are seeking an experienced Project Manager to join our team at CONDUCTR. As a key member of our team, you will be responsible for delivering full project programs, including budget management, change orders, risk management, client handover, and resourcing.Key ResponsibilitiesLead and coordinate design/production teams and contractors,...

  • General Manager

    1 month ago

    Orlando, Florida, United States Colonial Foods 2 Full time

    Job DescriptionGeneral Manager - Dunkin'At Colonial Foods 2, we're committed to delivering exceptional service and fostering a culture of excellence. Our team is dedicated to providing a welcoming environment for our guests, and we're seeking a highly skilled and motivated General Manager to lead our team at Dunkin'.As a General Manager, you'll be...

  • US Area Manager

    1 month ago

    Orlando, Florida, United States Hana Group Full time

    Job Title: US Area ManagerAt Hana Group, North America, we are seeking a highly skilled and motivated US Area Manager to join our team. As a key member of our operations team, you will be responsible for overseeing our sushi bars and Asian cuisine venues within local grocery stores and supermarkets.Key Responsibilities:Train and coach staff on sales growth...

  • General Manager

    3 weeks ago

    Orlando, Florida, United States Colonial Foods 2 Full time

    Job DescriptionAt Colonial Foods 2, we're seeking a highly skilled and motivated General Manager to join our team. As a General Manager, you will be responsible for leading our store team to deliver exceptional customer service and drive sales growth.Key Responsibilities:Hire, train, and develop employees to ensure a high-performing teamCommunicate job...

  • General Manager

    1 month ago

    Orlando, Florida, United States Howard Johnson I-Drive Full time

    Job Title: General ManagerHoward Johnson I-Drive is seeking a highly skilled and experienced General Manager to lead our team and drive business success.Job Summary:The General Manager will be responsible for overseeing all aspects of the property, including staff supervision, day-to-day operations, and financial management. This is a key leadership role...

  • General Manager

    4 weeks ago

    Orlando, Florida, United States SEROTONIN Anti-Aging Centers Full time

    Job Title: General ManagerAre you a motivated and experienced leader looking for a new challenge? We are seeking a General Manager to join our team at Serotonin Anti-Aging Centers.Job Summary:The General Manager will be responsible for overseeing the daily operations of our center, ensuring that all tasks are completed efficiently and effectively. This...

  • General Manager

    2 weeks ago

    Orlando, Florida, United States AAWP Enterprises LLC DBA Serotonin Winter Park Full time

    Job Title: General ManagerAre you a motivated and experienced leader looking for a new challenge? We are seeking a talented General Manager to join our team at Serotonin Winter Park.Job Summary:We are looking for a creative and results-driven General Manager to oversee the daily operations of our wellness center. As a key member of our leadership team, you...

  • General Manager

    3 weeks ago

    Orlando, Florida, United States SEROTONIN Anti-Aging Centers Full time

    Job Title: General ManagerAre you a motivated and experienced leader looking to take your career to the next level? We are seeking a talented General Manager to join our team at Serotonin Anti-Aging Centers.About the Role:The General Manager will be responsible for overseeing the daily operations of our center, ensuring that all aspects of the business are...

  • General Manager

    1 month ago

    Orlando, Florida, United States Sandpiper Property Management Full time

    About the RoleWe are seeking a high-energy, dynamic General Manager to lead one of our WoodSpring Suites extended stay hotels. As a General Manager, you will be responsible for the performance of your hotel, including profit/loss, marketing and sales, guest relations, and employee management and development.Key ResponsibilitiesLead from the front, driving...

  • General Manager

    4 weeks ago

    Orlando, Florida, United States SEROTONIN Anti-Aging Centers Full time

    Job Title: General ManagerAre you a motivated and experienced leader looking to take your career to the next level? We are seeking a talented General Manager to join our team at Serotonin Anti-Aging Centers.Job Summary:The General Manager will be responsible for overseeing the daily operations of our center, ensuring that all aspects of the business are...

  • General Manager

    4 weeks ago

    Orlando, Florida, United States SEROTONIN Anti-Aging Centers Full time

    Job Title: General ManagerAre you a motivated and experienced leader looking to take your career to the next level? We are seeking a talented General Manager to join our team at Serotonin Anti-Aging Centers.Job Summary:The General Manager will be responsible for overseeing the daily operations of our center, ensuring that office policies, procedures, and...

  • General Manager

    2 weeks ago

    Orlando, Florida, United States Windquest Group Full time

    General ManagerAt Hamlin House Paddle and Social Club, we're seeking a seasoned General Manager to lead our team in delivering exceptional guest experiences and driving business growth. As a key member of our leadership team, you'll be responsible for overseeing all aspects of our operations, including pickleball court management, food and beverage service,...

  • General Manager

    4 weeks ago

    Orlando, Florida, United States Trulieve Full time

    Job Title: General ManagerTrulieve is seeking a highly skilled and experienced General Manager to lead our retail store team. As a key member of our organization, you will be responsible for driving sales and revenue growth, maintaining high levels of customer service and compassion, and ensuring compliance with all cannabis regulations and laws.Key...

  • Restaurant Operations Manager

    2 weeks ago

    Orlando, Florida, United States US Leader Restaurants Full time

    Job Title: Assistant ManagerAbout the Role:The Assistant Manager at US Leader Restaurants plays a vital role in supporting the Restaurant General Manager in running great work shifts and meeting Taco Bell standards. This position requires a positive attitude, good communication skills, and a willingness to take ownership and responsibility to solve problems...

  • Warehouse Operations Manager

    1 week ago

    Orlando, Florida, United States Dollar General Full time

    Warehouse Supervisor II Job DescriptionAt Dollar General, we're committed to serving others and making a difference in our communities. As a Warehouse Supervisor II, you'll play a critical role in ensuring the smooth operation of our distribution centers.Key Responsibilities:Supervise the receipt, stocking, and shipment of merchandiseReview WMS reports and...