Affordable Housing Mortgage Loan Review Specialist

3 weeks ago

Dallas, Texas, United States Hilltop Holdings Full time
About Us

HilltopSecurities is a subsidiary of HilltopHoldings, which also encompasses PlainsCapital Bank and PrimeLending. Our nationwide presence in 400 locations across 44 states provides our associates with extensive opportunities to grow their careers in a diverse organization that truly values relationship capital above all else.

The estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience.

Job Description

We are seeking a skilled Affordable Housing Mortgage Loan Review Specialist to join our team. The successful candidate will be responsible for performing pre- and / or post-closing compliance review for client TBA and MRB/MCC programs. This role requires strong analytical skills, attention to detail, and the ability to work independently with minimal supervision.

Responsibilities:
  • Ensure that prompt review of loan applications and supporting documentation is performed by adhering to stated program timelines, and that documentation submitted meets applicable program requirements.
  • Perform income calculations using paystubs, tax returns and other supporting documents for loan program compliance.
  • Provide direct assistance to lender and issuer questions related to program documents, requirements, and processes.
  • Monitor program pipelines by routine follow up emails/phone calls to lenders and communicates concisely any missing/incomplete documents in order to meet program and timeline requirements.
  • Perform program commitment expiration extensions, loan changes and cancellation requests as directed by the lender.
  • Keep current with all department clients, programs, guidelines, and processes.
  • Identify process improvements with documentation of such as applicable.
  • Cross train in other roles to provide back-up support to other team members as needed, specifically as back up to the accounting functions as well as phone coverage.
  • Provide prompt customer service by monitoring personal and individual program email inboxes as needed and responding via email or phone.
  • Follow the lender on-boarding process for access to Lender Online.
  • Maintain an accurate list of participating lenders and creates user credentials.
  • Assist Lenders with maneuvering through the flow of the online reservation system via the web portals.

Qualifications:
  • Ability to learn the Emphasys Loan Tracking system flow and functionalities as well as the online reservation system, Lender Online.
  • Possess a moderate working knowledge of agency and Servicer guidelines as they relate to the program, and the ability to research when clarity is needed.
  • General knowledge of mortgage industry rules and regulations a must.
  • Experience with processing mortgage loans is highly preferred.
  • Technical knowledge and experience with state and local housing agency programs is preferred.
  • Accustomed to working in a fast-paced, team-oriented environment.
  • Ability to provide exceptional customer service and establish a friendly rapport with participating lenders, borrowers, and clients.
  • Proficiency in the use of Microsoft Excel, Word, and Outlook.
  • Strong communications skills, both oral and written and effective interpersonal skills.
  • Ability to work well independently and prioritize tasks.
  • Must be detail oriented, organized, and keep up with the often-demanding pace of the workload.
  • High level of integrity and dependability with a strong sense of urgency and results oriented.
  • Must be flexible for overtime if required to meet deadlines.
  • Assist with other projects as needed with a can-do attitude.

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