Senior Payment Technology Specialist

4 days ago


Santa Clara, California, United States PayNearMe Full time
Job Overview

We are seeking a highly skilled and motivated Business Systems Analyst to join our team at PayNearMe. The ideal candidate will have hands-on experience with popular business applications such as Zapier, Salesforce, Jira, and Zendesk.

Company Overview

PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions.

Responsibilities
  • Configure and customize Salesforce, Jira, Zendesk, and other relevant applications to meet the specific needs of our business processes.
  • Develop and maintain scripts to automate repetitive tasks and enhance the efficiency of workflows.
  • Collaborate with cross-functional teams to understand requirements and translate them into effective system configurations.
  • Analyze and optimize process performance to ensure maximum efficiency.
  • Utilize data-driven insights to identify opportunities for process improvement.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
  • 8+ years of hands-on experience in a technical role, such as Engineer, Business Systems Analyst, or Data Analyst, with proven ability to independently implement automated processes.
  • Demonstrated expertise in configuring, optimizing, and automating processes within platforms like Salesforce, Jira, Zendesk, or similar applications.
  • Strong scripting skills (e.g., Python, JavaScript) essential for automating workflows and improving system efficiency.
Benefits
  • $130,000 - $150,000 annual salary.
  • Fast-paced and professional work culture.
  • Stock options with standard startup vesting - 1 year cliff; 4 years total.
  • $50 monthly communication expense stipend to go towards your phone/internet bill.
  • $250 stipend to enhance your WFH setup.
  • Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200).
  • Premium medical benefits including vision and dental (100% coverage for employees).
  • Company-sponsored life and disability insurance.
  • Paid parental bonding leave.
  • Paid sick leave, jury duty, bereavement.
  • 401k plan.
  • Flexible Time Off (our team members typically take off ~3-4 weeks per year).
  • Volunteer Time Off.
  • 13 scheduled holidays.


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